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battists · 01-27-2007, 07:41 PM

Hack,

We've just confirmed that the issue has been resolved in the 2007 version of the product. I'm very sorry we haven't been able to resolve this issue with the 2006 product. Unfortunately, there will not be any more patches released for 2006.

I know that's not the answer you were hoping for, because I know that SI values your business. One of the problems that Markus faces is that it's essentially a one-man development team, and he is unable to continue patching the 2006 product while working on the 2007 product, and still meet product deadlines set by SI. Since last year's release was very late, I imagine the timelines are much tighter this year as well.

Different people, of course, have different opinions on this approach. Certainly, people have responded angrily in the past to things like this. Hopefully, you can understand their position.

Since I'm just a volunteer, and not an SI employee, I certainly wish that I could hop back into this thread and say, "It's fixed, here's a patch for you." Unfortunately, I just don't have that ability.

I'm afraid at this time, you will have to continue with the product as-is, and SI will have to understand that you will make your decisions on next year's product accordingly. I also wanted to let you know that the beta testing team for 2007 has focused very heavily on ensuring this aspect of the game is rock-solid.

I'm not sure if you were following along the whole way, but there is a workaround for this issue, which is to have the Mac owners export to their computer instead of to the FTP site. They can then e-mail the file to the commissioner, and the files can be processed without issue. (I do understand that this is not preferable to a patch, I just wanted you to understand that there is a way for Mac owners to continue participating in your online league. It just involves an extra step.)

Thanks very much,

Steve

01-27-2007, 07:41 PM	#54 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,024 Blog Entries: 7 Thanked 703x in 194 posts	Hack, We've just confirmed that the issue has been resolved in the 2007 version of the product. I'm very sorry we haven't been able to resolve this issue with the 2006 product. Unfortunately, there will not be any more patches released for 2006. I know that's not the answer you were hoping for, because I know that SI values your business. One of the problems that Markus faces is that it's essentially a one-man development team, and he is unable to continue patching the 2006 product while working on the 2007 product, and still meet product deadlines set by SI. Since last year's release was very late, I imagine the timelines are much tighter this year as well. Different people, of course, have different opinions on this approach. Certainly, people have responded angrily in the past to things like this. Hopefully, you can understand their position. Since I'm just a volunteer, and not an SI employee, I certainly wish that I could hop back into this thread and say, "It's fixed, here's a patch for you." Unfortunately, I just don't have that ability. I'm afraid at this time, you will have to continue with the product as-is, and SI will have to understand that you will make your decisions on next year's product accordingly. I also wanted to let you know that the beta testing team for 2007 has focused very heavily on ensuring this aspect of the game is rock-solid. I'm not sure if you were following along the whole way, but there is a workaround for this issue, which is to have the Mac owners export to their computer instead of to the FTP site. They can then e-mail the file to the commissioner, and the files can be processed without issue. (I do understand that this is not preferable to a patch, I just wanted you to understand that there is a way for Mac owners to continue participating in your online league. It just involves an extra step.) Thanks very much, Steve