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Just to verify his statement in the initial post, he can get files to import in other on-line leagues?
In a web browser, can he access the site at which the files are hosted?
Does he have any firewalls enabled?
How large is the saved game (number of leagues, number of teams, years of history) and what is his processor speed and RAM? How much available hard drive space does he have?
Does he have any antivirus programs running? Does he have any other programs running while attempting to import files?
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