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I have excluded CPL from resident shield, and excluded OOTP 2007 and OOTP 9 in PUP exclusions as described above, and both OOTP 2007 and 9 work just fine. Thank you to those above who figured this out.
Although I'm sure I'm not the first to do so, I did email elicense support to alert them of the issue. They issued me a 'ticket number' and promised a response, so hopefully this is a very short term problem.
Thanks again for the help---lots of people will benefit I'm sure.
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