Quote:
Originally Posted by CONN CHRIS
Treatment of New Forum Members
We encourage all new forum members to take advantage of the forum search capabilities to look for answers to any questions they might have. The New to the Game forum is a great place, too, for newcomers to get help.
That said, we'd like to make a public request to the veterans of the forum to treat newcomers with respect. We're having all too many cases where new forum members feel attacked or belittled by aggressive forum vets. In many cases, these veterans have similar goals to ours - teach new forum members to use the tools available rather than post questions that have been asked and answered many times. Too often, these goals are being expressed in a ridiculing manner.
At any time, but especialy in these tough economic times, every sale is precious to OOTP, and we really can't afford to have new forum members getting a bad impression of OOTP because they were heckled on our forums for failing to use the search engine or asking a question deemed unimportant by forum vets. People take these experiences to other places and share them, and although it's coming from other OOTP customers and not from OOTP itself, it affects how people perceive OOTP and our community.
So, effective immediately, we are asking all forum members to follow that old adage, "If you don't have something nice to say, don't say anything at all." We have added a new "warnable offense" to our forum rules, as follows:
- Making forum members asking questions feel unwelcome through sarcastic or unnecessary commentary will not be tollerated and will be considered a warnable offense.
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Hear, hear. I've said it over and over again: Noobs (that is, NEW CUSTOMERS) drive the economic engine that keeps improving OOTPB so people who take pleasure, or seek to boost their reputations, by unfairly dumping on noobs are short-sighted (or perhaps not even true OOTPB fans).
On the other hand, Search (particularly Advanced Search) is a mighty good tool if used properly and can save many a noob the exasperation of waiting hours and days for an answer to his question. And noobs themselves should be polite, respectful, and PATIENT.