None of this is working for me.

I'm using Windows XP Pro SP 3.
I've already e-mailed eLicense as I have no access to their folder in my Control Panel for some reason and my game keeps saying that it cannot continue and that it must shut down every time I try to play it. I did make a player path to database error and that seems to have completely denied me of any access to players (which of course are necessary to play the game) whatsoever.
If someone could explain in baby n00bish steps exactly what needs to be altered or changed with the ootp10.exe application, it would be muchly appreciated. Thanks in advance for your help.