Quote:
Originally Posted by Ryan S
If OOTP entered into any kind of contract with Strategy First, then decided not to support paying customers because of a disagreement with the company, it is pretty clear that OOTP is in the wrong.
As it stands, paying customers are suffering because of a fight between two companies, and those customers have every right to be annoyed.
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I don't want to be one of those folks who complains, is taken care of, then never is heard from again.
So.....
Yes, as someone caught in this situation, I was annoyed.
But I have to say that Markus got back to me, gave me a solution and all is well.
I think it comes down to Markus having selected a bad partner to work with.
Its a crappy situation, but in the end I can only say that the OOTP folks have made good on their promise to work things out, at least from my perspective.
So thanks, guys.