I feel you fred. This has been an issue for some time but it has gotten better. I am the type of commish that prefers no external rules to the game but with waivers I have set-up a back up because it's always going to bite someone in the end until it's fixed.
I set up a waivers account on our forums and ask owners to PM their claims as well as do the claim in-game. This allows me to follow up a dispute with a record of the claim. No record, no dispute. It seems to work well.
Ultimately it's my hope that waivers just work, but until then we'll do what we have to.
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