Yes... I actually went back in from scratch to create a new save game, and had the option, until I chose the real vs fictional players, and then, the options appeared grayed again...but I saw one post here yesterday where someone had Kerry Woods retiring in 2018, obviously a real player, but had the face-gen face..so, I think somewhere I am missing what probably is a very simple step

ha...sometimes when you look too hard at something, you miss something easy...so, hopefully that is what the problem is.