Quote:
Originally Posted by eodgooch
After your brilliant troubleshooting before, what would you do? Confirm it on your machine again, wizard.
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I'd love to lay in on ya, but I'm just wasting my time, as any Captain Obvious realizes you're asking for help, and biting the hand that feeds you with a really lousy attitude.
So, not that you care, but I'm standing up for Alan and Andreas. These guys certainly have better things to do than listen to a community that can be less than grateful...and keep in mind Alan
does not work for OOTP!
Alan & Andreas spent the better part of 2 1/2 months working with me to resolve my FTP issues that began after a server migration, which were fixed in 10.4.36 last week after being down for 2 1/2 months! We tried many things, but finally solved the issue by having them work with my server, and tinkering with a few things.
So what you mock in sarcasm, I defend with honor. Andreas (& Markus) stand by the quality of their product, and while not always the best communicators (Or as you would say: They're PROGRAMMERS!!! HELLO!!!), I would at least give them a solid B+/A- rating for the effort and follow through.
Sorry you're having problems on your end, but I'd suggest a different tactic to getting their support, because it sounds like Alan can find some paint he'd like to watch dry now after how you treated him.