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battists · 03-03-2010, 03:22 PM

I appreciate all of the feedback. I'll ponder this some more, but for now we're all pretty well wrapped up in getting OOTP 11 out the door, so we're unlikely to make any further changes at this time.

Remember, though, people can (and typically do) post questions in General Discussion or New to the Game, so I'm not sure that leaving Tech Support open really adds anything, especially if OOTP Dev isn't monitoring that area.

Will respond more when I get a chance. Tickets are starting to come in via the new system, and we'll add more articles as we can... The Knowledge Base already contains about 40 articles.

03-03-2010, 03:22 PM	#19 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	I appreciate all of the feedback. I'll ponder this some more, but for now we're all pretty well wrapped up in getting OOTP 11 out the door, so we're unlikely to make any further changes at this time. Remember, though, people can (and typically do) post questions in General Discussion or New to the Game, so I'm not sure that leaving Tech Support open really adds anything, especially if OOTP Dev isn't monitoring that area. Will respond more when I get a chance. Tickets are starting to come in via the new system, and we'll add more articles as we can... The Knowledge Base already contains about 40 articles. __________________ Buy our games! \|\| Follow us on Twitter \|\| Follow us on Facebook! OOTP Knowledge Base \|\| Get Technical Support Note: I am currently on hiatus from my OOTP Developments duties. If you need help, please go through the Support Central link above!