Problem installing patches

bigfly_22 · 08-01-2006, 06:45 PM

I just got a new computer and installed the game on it.

Now every time I try to patch the original version to either 1.01 or 1.02, I get an error saying:

"Unable to install update - installed version information is corrupt"

What is that all about??? Can someone please help!!

Thanks!!

Jason

HP Pavilion Intel D CPU 2.8 GHz
2 GB RAM
250 GB HD, 90% free space

Running XP Media Center Edition SP2

Steve Kuffrey · 08-01-2006, 06:48 PM

Did you actually install the game or just try and copy the files and info? If you installed it I can't think of a reason why you'd get this message but try uninstalling and reinstalling.

bigfly_22 · 08-02-2006, 02:51 AM

I did a new installation. I did have a problem with the license though.

I originally had the game installed on my old home computer and a laptop. When I purchased the new computer for my home, I removed the license from the laptop so I could use that license on my new computer. When I tried to install the game on this new computer, it said I didn't have an available license. At this point, I figured it was an eLicense issue and contacted their support department.

They reissued a license for me, and now we are all caught up. I don't imagine that this could be the problem, but that is all the information I have.

I have tried twice to uninstall and reinstall the game to avail.

Any other ideas??

Thanks!!

Steve Kuffrey · 08-02-2006, 03:13 AM

Try d/l the patch again.

bigfly_22 · 08-05-2006, 12:27 AM

Same error message. I've tried uninstalling completely and starting over again, and it doesn't matter.

Any more ideas??

Thanks!!

bigfly_22 · 08-05-2006, 03:48 PM

No more suggestions?? I'd hate to pay for a game and then have it not be able to update.

That would almost remind me of ITP.

I've sent another request to eLicense to see if this is an issue with the license they issued to me.

I just updated the game on my old computer (which I thankfully haven't gotten rid of yet) to the most current version with no problems at all.

Thanks again for the help!!

Jason

Erik W. · 10-12-2006, 04:20 PM

Did this problem ever have a resolution, bigfly?

Erik W. · 10-20-2006, 01:43 PM

We usually close threads if they've gone without a response for seven days, as is the case with this one, as it can be assumed that the problem has been resolved.

If you'd like me to re-open the thread, feel free to PM me with a link to it. Thanks!

08-01-2006, 06:45 PM	#1 (permalink)
bigfly_22 Minors (Single A) Join Date: Nov 2003 Location: Washington State Posts: 98	Problem installing patches I just got a new computer and installed the game on it. Now every time I try to patch the original version to either 1.01 or 1.02, I get an error saying: "Unable to install update - installed version information is corrupt" What is that all about??? Can someone please help!! Thanks!! Jason HP Pavilion Intel D CPU 2.8 GHz 2 GB RAM 250 GB HD, 90% free space Running XP Media Center Edition SP2

08-01-2006, 06:48 PM	#2 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,923 Thanked 4x in 3 posts	Did you actually install the game or just try and copy the files and info? If you installed it I can't think of a reason why you'd get this message but try uninstalling and reinstalling. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

08-02-2006, 03:13 AM	#4 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,923 Thanked 4x in 3 posts	Try d/l the patch again. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

10-12-2006, 04:20 PM	#7 (permalink)
Erik W. Global Moderator Join Date: Apr 2003 Location: Montréal Posts: 4,382 Thanked 68x in 41 posts	Did this problem ever have a resolution, bigfly? __________________ Formerly known as Azamien

10-20-2006, 01:43 PM	#8 (permalink)
Erik W. Global Moderator Join Date: Apr 2003 Location: Montréal Posts: 4,382 Thanked 68x in 41 posts	We usually close threads if they've gone without a response for seven days, as is the case with this one, as it can be assumed that the problem has been resolved. If you'd like me to re-open the thread, feel free to PM me with a link to it. Thanks! __________________ Formerly known as Azamien

08-02-2006, 02:51 AM	#3 (permalink)
bigfly_22 Minors (Single A) Join Date: Nov 2003 Location: Washington State Posts: 98	I did a new installation. I did have a problem with the license though. I originally had the game installed on my old home computer and a laptop. When I purchased the new computer for my home, I removed the license from the laptop so I could use that license on my new computer. When I tried to install the game on this new computer, it said I didn't have an available license. At this point, I figured it was an eLicense issue and contacted their support department. They reissued a license for me, and now we are all caught up. I don't imagine that this could be the problem, but that is all the information I have. I have tried twice to uninstall and reinstall the game to avail. Any other ideas?? Thanks!!

08-05-2006, 12:27 AM	#5 (permalink)
bigfly_22 Minors (Single A) Join Date: Nov 2003 Location: Washington State Posts: 98	Same error message. I've tried uninstalling completely and starting over again, and it doesn't matter. Any more ideas?? Thanks!!

08-05-2006, 03:48 PM	#6 (permalink)
bigfly_22 Minors (Single A) Join Date: Nov 2003 Location: Washington State Posts: 98	No more suggestions?? I'd hate to pay for a game and then have it not be able to update. That would almost remind me of ITP. I've sent another request to eLicense to see if this is an issue with the license they issued to me. I just updated the game on my old computer (which I thankfully haven't gotten rid of yet) to the most current version with no problems at all. Thanks again for the help!! Jason

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