License failure--Patch failure

Donkey Kong · 07-22-2007, 06:01 PM

Just bought the game and downloaded it and the latest patch. When I go to "install license," I persistently get the following:

Unable to get or install license

Retrieval of license failed with error code =-10.

A connection to the license servers could not be established.

Please make sure that you are currently connected to the internet.

If you have verified that your connection is active, please wait a few minutes and then try to get your license again.

I thought that the patch might help. However, when I try to install the patch, I get this:

A sharing violation occurred while accessing c:\Program Files\Sports Interactive\OOTP Baseball 2007\OOTP2007.exe

My OS is XP SP2, and my browser is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5.

This is very disappointing, as I am anxious to play the game. Please help.

battists · 08-09-2007, 03:44 PM

DK,

I'm so sorry no one responded to this thread.

If this is for a PC, please contact e-License to verify that your license it (VT-something) is valid.

You can reach them at support@elicense.com.

If this is a Mac, please let us know, and we have some more ideas.

Thanks very much,

Steve

battists · 08-12-2007, 10:08 PM

DK, any update on this?

Thanks!

Steve

battists · 08-14-2007, 08:25 AM

OK, I think this has been here long enough. Since we haven't heard back, I'll assume you're all set, and close out this issue.

If that wasn't the case, please feel free to PM me. I'd be happy to reopen this!

Steve

07-22-2007, 06:01 PM	#1 (permalink)
Donkey Kong Bat Boy Join Date: Jul 2007 Posts: 1 Thanks: 0 Thanked 0x in 0 posts	License failure--Patch failure Just bought the game and downloaded it and the latest patch. When I go to "install license," I persistently get the following: Unable to get or install license Retrieval of license failed with error code =-10. A connection to the license servers could not be established. Please make sure that you are currently connected to the internet. If you have verified that your connection is active, please wait a few minutes and then try to get your license again. I thought that the patch might help. However, when I try to install the patch, I get this: A sharing violation occurred while accessing c:\Program Files\Sports Interactive\OOTP Baseball 2007\OOTP2007.exe My OS is XP SP2, and my browser is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.5) Gecko/20070713 Firefox/2.0.0.5. This is very disappointing, as I am anxious to play the game. Please help.

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08-09-2007, 03:44 PM	#2 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	DK, I'm so sorry no one responded to this thread. If this is for a PC, please contact e-License to verify that your license it (VT-something) is valid. You can reach them at support@elicense.com. If this is a Mac, please let us know, and we have some more ideas. Thanks very much, Steve

08-12-2007, 10:08 PM	#3 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	DK, any update on this? Thanks! Steve

08-14-2007, 08:25 AM	#4 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	OK, I think this has been here long enough. Since we haven't heard back, I'll assume you're all set, and close out this issue. If that wasn't the case, please feel free to PM me. I'd be happy to reopen this! Steve