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#1 (permalink) |
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Bat Boy
Join Date: Mar 2007
Posts: 2
Thanks: 0
Thanked 0x in 0 posts
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Issue Re-Downloading Software
To Whom it May Concern:
In August, I suffered a hardware malfunction on my laptop and had my hard disk drive replaced. I have redownloaded OOTP 2007, of which I have already purchased a license, but cannot start the software without being brought to the licensing screens. Please help me obtain a new license for OOTP 2007, James Crosson |
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#2 (permalink) |
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Hall Of Famer
Join Date: Apr 2003
Posts: 9,529
Thanks: 79
Thanked 102x in 62 posts
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You'll need to email support@elicense.com and explain your situation. They should get you all set up.
Please let us know if that solves your problem. |
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#3 (permalink) |
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Global Moderator
Join Date: May 2002
Posts: 3,932
Thanks: 8
Thanked 19x in 9 posts
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Email support@elicense.com with your email address you used, your name and they should be able to reset the license for you.
If you dont have a response by 36 hours email me at tc at ootpdevelopments dot com and I will see what I can do. Problem is if you dont have your license # for the PC version (should start with (VT-) you can't reset it on your own, and with the hardware problem you most likely didnt get a chance to reset the license manually first. ![]() Let me know!
__________________
TC ---------------------------------- You cannot depend on your eyes when your imagination is out of focus- Mark Twain. |
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#5 (permalink) |
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Hall Of Famer
Join Date: Apr 2003
Posts: 9,529
Thanks: 79
Thanked 102x in 62 posts
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As this thread has gone more than three days without a reply, it will now be closed for housekeeping reasons. If you need any further assistance with this issue, please post a link to this thread in Tech Support. Thanks.
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