install file can't be found for patch

[cliff]

My game does not respond and when I try to install the patch, it tells me it can't find the ootp2007 install folder.

Don't know what the issue is, but it's annoying

[Nutlaw]

Have you gotten the game to work in the past, or is this your first time installing it?

Which operating system are you using? If Vista, are you running in Administrator Mode? If not, could you try completely uninstalling and reinstalling the game?

[cliff]

It worked properly in the past. I have tried to reinstall it, but since it saves the license, it also saves the flaw. It is Vista; here is the error detail

Problem signature:
Problem Event Name: APPCRASH
Application Name: ootp8.exe
Application Version: 2.0.0.0
Application Timestamp: 47666d8e
Fault Module Name: ootp8.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 47666d8e
Exception Code: c0000094
Exception Offset: 003f263a
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 150b
Additional Information 2: 7cf57e83c52c641a09db3a5fa30c26c3
Additional Information 3: 6d9d
Additional Information 4: 6230d06cb3901328d1c84db8b91e5a17

[Nutlaw]

Originally Posted by cliff

since it saves the license, it also saves the flaw

Why do you say that?

What happened to make the game stop working in the first place?

[cliff]

The only way I can run it after I re-install it is by entering the license, and it saves all the games, so I'm assuming the flaws.

I don't know why it stopped working initially -- I just got the program has stoppped responding message. It was after a played game (after the box scores are shown)

Is there a way to reinstall without it keeping the history?

[Nutlaw]

Originally Posted by cliff

The only way I can run it after I re-install it is by entering the license, and it saves all the games, so I'm assuming the flaws.

You say that you can, in fact, get the game to run by re-entering the license?

Is there a way to reinstall without it keeping the history?

Without keeping what history? I'm confused.

If you want to fully uninstall the game, make sure that you get rid of the C:\Documents and Settings\Owner\Application Data\Out of the Park Developments\OOTP Baseball 8 folder before reinstalling it. Vista has it somewhere else, but it's a similar location. The Application Data folder may be hidden.

[cliff]

i deleted the folder in documents, and it seems to be working

thank you

[Nutlaw]

Great! I'm glad that it worked out well for you. If you have any further trouble, please don't hesitate to post in Tech Support and we'll continue to work through it. Thanks.