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Old 06-18-2008, 08:57 PM   #1 (permalink)
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need help please

Ok I have downloaded the OOTP9 file no problem

When I go to enter my license it times out error 7 or after a few tries it says cannot get license error 9

I have preordered OOTP9

any ideas as to why i cannot get the game to work

thanks
d
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Old 06-18-2008, 09:18 PM   #2 (permalink)
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Were you connected to the internet when trying to license the game? If so, do you have any firewalls on or any anti-virus programs running? Try shutting them off temporarily.
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Old 06-18-2008, 09:46 PM   #3 (permalink)
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help

Iam connected to the internet and i have bitdefender on it asks me to allow the connection which i do

it then times out after a few minutes
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Old 06-18-2008, 09:49 PM   #4 (permalink)
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Could you try to shut down bitdefender just for the licensing process?

Or use the "Get license offline" feature?
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Old 06-18-2008, 09:52 PM   #5 (permalink)
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Have you tried temporarily disabling your firewall and then tried to license the game?

Also, if you are on XP you might want to check that the windows firewall is not turned on (I know I've had it switch on sometimes, even though I have it set to off)
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Old 06-18-2008, 10:01 PM   #6 (permalink)
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help

well i have tried with fire wall off and bitdefender off still it goes thru the motions and comes back with

cannot get license error 9

says timed out not connected to internet
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Old 06-18-2008, 10:05 PM   #7 (permalink)
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Until you can figure out the problem I would try the off-line licence option.
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Old 06-18-2008, 10:09 PM   #8 (permalink)
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Can you get to elicense.com in your browser?
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Old 06-18-2008, 10:10 PM   #9 (permalink)
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help

hey the offline license worked thanks a million
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Old 06-18-2008, 10:14 PM   #10 (permalink)
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Quote:
Originally Posted by bordercats View Post
hey the offline license worked thanks a million
cool, closing this one.
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