license problem?

maximus74 · 06-22-2008, 01:16 AM

I've been playing every day since release and have had zero problems until today. Now all the sudden every time I try to start the game I get an error message that reads: "Sorry could not get a license at this time. Please try running this program later. 23 0" Any ideas? I've tried uninstalling/re-installing, tried to unlicense the game in order to re-license but nothing is working. Thanks in advance

Nutlaw · 06-22-2008, 01:54 PM

When you tried to unlicense and relicense, what happened exactly? Did it indicate that you were actually licensed?

Are you on a PC or a Mac? If PC, did you purchase the game through Steam?

maximus74 · 06-22-2008, 07:12 PM

Even when trying to unlicense I get the same error popup. PC and purchased through eLicense from ViaTech. I do have a support ticket open with them but I doubt I'm gonna hear from them until Monday

Nutlaw · 06-24-2008, 09:38 PM

Have you heard back from them by now?

maximus74 · 06-25-2008, 08:36 AM

No, but I did figure it out. Somehow runservice.exe (the program that communicates eLicense info) was shut down incorrectly and couldn't restart itself even with a reboot All is well

Tony M · 06-25-2008, 08:59 AM

OK. As this problem has been resolved, I'll move this thread to closed.

06-22-2008, 01:16 AM	#1 (permalink)
maximus74 Bat Boy Join Date: Mar 2006 Posts: 4 Thanks: 0 Thanked 0x in 0 posts	license problem? I've been playing every day since release and have had zero problems until today. Now all the sudden every time I try to start the game I get an error message that reads: "Sorry could not get a license at this time. Please try running this program later. 23 0" Any ideas? I've tried uninstalling/re-installing, tried to unlicense the game in order to re-license but nothing is working. Thanks in advance

06-22-2008, 01:54 PM	#2 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	When you tried to unlicense and relicense, what happened exactly? Did it indicate that you were actually licensed? Are you on a PC or a Mac? If PC, did you purchase the game through Steam? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

06-24-2008, 09:38 PM	#4 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Have you heard back from them by now? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

06-25-2008, 08:59 AM	#6 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,113 Blog Entries: 3 Thanks: 38 Thanked 309x in 179 posts	OK. As this problem has been resolved, I'll move this thread to closed. __________________ This signature is intentionally blank

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06-22-2008, 07:12 PM	#3 (permalink)
maximus74 Bat Boy Join Date: Mar 2006 Posts: 4 Thanks: 0 Thanked 0x in 0 posts	Even when trying to unlicense I get the same error popup. PC and purchased through eLicense from ViaTech. I do have a support ticket open with them but I doubt I'm gonna hear from them until Monday

06-25-2008, 08:36 AM	#5 (permalink)
maximus74 Bat Boy Join Date: Mar 2006 Posts: 4 Thanks: 0 Thanked 0x in 0 posts	No, but I did figure it out. Somehow runservice.exe (the program that communicates eLicense info) was shut down incorrectly and couldn't restart itself even with a reboot All is well