Installation Problem

abear2008 · 06-24-2008, 07:19 AM

The installation is successfull, however, the program will not open - even to enter the license information. It does nothing. HELP!

Tony M · 06-24-2008, 07:20 AM

Are you running on Vista? If so, can you right click and Run As Administrator.

If not, could you post your system specs please.

abear2008 · 06-24-2008, 07:23 AM

I am running as administrator, I read that last night on this forum. As far as the specs, its an AMD Turion 64X2 TL60, 2 gigs of ram and brand new. OOTP is the first program installed.

Tony M · 06-24-2008, 07:29 AM

Hmm... could you try uninstalling it and reinstalling it.

If that still has the same effect, could you start the program and then look in task manager to see if there is an OOTP process running?

And then look to see if there is a LicCtrl service running (Control Panel -> Administrative Tools -> Services)

abear2008 · 06-24-2008, 08:14 AM

OK: (first, thanks for the help)

1. Re-installed and same result. Nothing.
2. There is no service running matching your request.

abear2008 · 06-24-2008, 08:50 AM

Thanks - I've got it fixed.
ch

Tony M · 06-24-2008, 08:58 AM

ok. I'll close this thread now then. If you have any further problems, do not hesitate to open a new thread.

06-24-2008, 07:19 AM	#1 (permalink)
abear2008 Minors (Rookie Ball) Join Date: Mar 2008 Posts: 26	Installation Problem The installation is successfull, however, the program will not open - even to enter the license information. It does nothing. HELP!

06-24-2008, 07:20 AM	#2 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,078 Blog Entries: 3 Thanked 299x in 172 posts	Are you running on Vista? If so, can you right click and Run As Administrator. If not, could you post your system specs please. __________________ This signature is intentionally blank

06-24-2008, 07:23 AM	#3 (permalink)
abear2008 Minors (Rookie Ball) Join Date: Mar 2008 Posts: 26	re: Installation Problems I am running as administrator, I read that last night on this forum. As far as the specs, its an AMD Turion 64X2 TL60, 2 gigs of ram and brand new. OOTP is the first program installed.

06-24-2008, 07:29 AM	#4 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,078 Blog Entries: 3 Thanked 299x in 172 posts	Hmm... could you try uninstalling it and reinstalling it. If that still has the same effect, could you start the program and then look in task manager to see if there is an OOTP process running? And then look to see if there is a LicCtrl service running (Control Panel -> Administrative Tools -> Services) __________________ This signature is intentionally blank

06-24-2008, 08:14 AM	#5 (permalink)
abear2008 Minors (Rookie Ball) Join Date: Mar 2008 Posts: 26	re: Installation Problems OK: (first, thanks for the help) 1. Re-installed and same result. Nothing. 2. There is no service running matching your request.

06-24-2008, 08:50 AM	#6 (permalink)
abear2008 Minors (Rookie Ball) Join Date: Mar 2008 Posts: 26	re: Installation Problems Thanks - I've got it fixed. ch

06-24-2008, 08:58 AM	#7 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,078 Blog Entries: 3 Thanked 299x in 172 posts	ok. I'll close this thread now then. If you have any further problems, do not hesitate to open a new thread. __________________ This signature is intentionally blank

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