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Old 06-18-2008, 06:26 PM   #1 (permalink)
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License won't work!

FINALLY was able to get it downloaded and installed and when I put in my order number to get my license, I received an error saying the connection to the server has timed out.

I tried doing it offline by going to the license.net website, saved it to file, and I get an error code 97, saying the off-line package is incomplete and cannot be decoded.

HELP!
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Old 06-18-2008, 06:32 PM   #2 (permalink)
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i had to use the offline license, sorry that didnt work for you
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Old 06-18-2008, 06:38 PM   #3 (permalink)
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I am having trouble too with both the offline and online license. Says it's not even in the database. Whatever. I can wait.
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Old 06-18-2008, 06:56 PM   #4 (permalink)
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these threads always surprise me, I have elicensed over 20 games without one problem.

I do know that most people have had good luck contacting elicense.
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Old 06-18-2008, 07:21 PM   #5 (permalink)
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i never had a problem before, but when it tried to verify my internet connection, it couldnt. Usually it works fine
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Old 06-18-2008, 07:27 PM   #6 (permalink)
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Getting a 501 error right now. Anyone had this problem before?
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Old 06-18-2008, 07:56 PM   #7 (permalink)
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I got the off-line license to work. I wasn't copying the "begin user" and "End User" words in the text box. DOH!!
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Old 06-18-2008, 07:56 PM   #8 (permalink)
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Quote:
Originally Posted by Qrusher14242 View Post
i never had a problem before, but when it tried to verify my internet connection, it couldnt. Usually it works fine
Me too. That's why I tried the off-line license.
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Old 06-18-2008, 08:45 PM   #9 (permalink)
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Does anyone know if we get two licenses? Previous versions had two thats why I ask?
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Old 06-18-2008, 08:51 PM   #10 (permalink)
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Yes, the game comes with two licenses per order ID. Can be used on two computers but not by two different users.
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Old 06-18-2008, 10:08 PM   #11 (permalink)
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My license for my mac isn't working. It says that the serial number is the incorrect length? I'm copying and pasting and definitely am putting in the serial number sent to me by email. The serial number says its for windows, I'm thinking that might be it. What do i do now?
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Old 06-18-2008, 10:22 PM   #12 (permalink)
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Quote:
Originally Posted by blah37 View Post
My license for my mac isn't working. It says that the serial number is the incorrect length? I'm copying and pasting and definitely am putting in the serial number sent to me by email. The serial number says its for windows, I'm thinking that might be it. What do i do now?
Looks like you purchased in the wrong web store
Please send me an email, I'll take care of it tomorrow morning.
Don't use your license number in the meantime.
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