2853 - FaceGen Problem (Spots & Triangle)

cprongs2 · 03-22-2007, 07:06 PM

Graphics Card = Intel 82852/82855 GM/GME Graphics Controller

Any hope for removing the dark spots on hat and triangle on chin in the future? Or, will my only hope be to get a new graphics card?

My driver have been updated.

Thanks.

thomamon · 03-22-2007, 08:08 PM

Hi!

I am currently looking into this matter for you! As soon as I find the answer, or have someone with the answer, we'll get back to you.

bp_ · 03-22-2007, 08:10 PM

Quote:

Originally Posted by cprongs2

Graphics Card = Intel 82852/82855 GM/GME Graphics Controller

Any hope for removing the dark spots on hat and triangle on chin in the future? Or, will my only hope be to get a new graphics card?

My driver have been updated.

Thanks.

I'm pretty sure this means you will need a new card if you want facegen to work properly.

Solack · 03-22-2007, 08:15 PM

Quote:

Originally Posted by cprongs2

Graphics Card = Intel 82852/82855 GM/GME Graphics Controller

Any hope for removing the dark spots on hat and triangle on chin in the future? Or, will my only hope be to get a new graphics card?

My driver have been updated.

Thanks.

Unfortunately, this is one of the cards that we identified as having a problem with Facegen. It works, but with the problems you've noticed. To my knowledge we never found the exact reason for it. We also never found a fix, except to replace the video card.

See this thread for more details on Facegen and video cards:
What Video Cards Work with FaceGen?

billethius · 03-22-2007, 09:12 PM

According to this site (intel.com), the drivers only support up to OpenGL 1.3. However, they state that there are problems with any drivers not provided by their site, so you might give it a try, but I'm pretty sure you're going to need something that supports OpenGL 1.4 or 1.5.

battists · 03-22-2007, 09:13 PM

We will certainly update our information if we can somehow get FaceGen working more smoothly on these integrated Intel chipsets. However, for now it appears to be a limitation in that chipset.

It certainly wouldn't hurt to try some different drivers, or even try this:

http://www.3dfxzone.it/dir/tools/3d%5Fanalyze/download/

I've never tried this before, but you could give it a try. We'd certainly like to hear if it works!

cprongs2 · 03-22-2007, 11:30 PM

Quote:

Originally Posted by billethius

According to this site (intel.com), the drivers only support up to OpenGL 1.3. However, they state that there are problems with any drivers not provided by their site, so you might give it a try, but I'm pretty sure you're going to need something that supports OpenGL 1.4 or 1.5.

Yep. I saw that when I updated my drivers a couple weeks ago in anticipation of the release day. Anyway, I ran that OpenGL test program that someone was talking about on the boards, and it acutally said my card passed up to 1.5, but then it floundered on the rest.

This isn't the first time I've had trouble with this card. It wouldn't work for one of the Civ games either, it was an OpenGL problem then too.

I'm not sour about the whole thing, I just got a crappy computer. However, I never thought OOTP would ever be a program that has problems with graphics cards....haha...my how far its come.

Well, I've been wanting to build my own pc for about a year now. This may be the excuse I need to get on that.

battists · 03-22-2007, 11:33 PM

Quote:

Originally Posted by cprongs2

Yep. I saw that when I updated my drivers a couple weeks ago in anticipation of the release day. Anyway, I ran that OpenGL test program that someone was talking about on the boards, and it acutally said my card passed up to 1.5, but then it floundered on the rest.

This isn't the first time I've had trouble with this card. It wouldn't work for one of the Civ games either, it was an OpenGL problem then too.

I'm not sour about the whole thing, I just got a crappy computer. However, I never thought OOTP would ever be a program that has problems with graphics cards....haha...my how far its come.

Well, I've been wanting to build my own pc for about a year now. This may be the excuse I need to get on that.

Hey, try that thing I posted, just for the heck of it!

cprongs2 · 03-22-2007, 11:33 PM

Quote:

Originally Posted by battists

We will certainly update our information if we can somehow get FaceGen working more smoothly on these integrated Intel chipsets. However, for now it appears to be a limitation in that chipset.

It certainly wouldn't hurt to try some different drivers, or even try this:

http://www.3dfxzone.it/dir/tools/3d%5Fanalyze/download/

I've never tried this before, but you could give it a try. We'd certainly like to hear if it works!

That's a nifty little program ya got there. I downloaded and ran the program and it told me which drivers on my computer were out of date. And then it wanted $30 to tell me what and where those drivers are located.

I was tempted. But, I know I downloaded the latest driver from Intel for my chipset. Thanks for the reference, and I'm sure its probably a worthwhile program if someone is willing to spend the $$$.....

battists · 03-22-2007, 11:36 PM

Quote:

Originally Posted by cprongs2

And then it wanted $30 to tell me what and where those drivers are located..

Oh, poo.

So much for that.

Ah well, learned something else tonight.

Scott Vibert · 03-23-2007, 09:46 AM

FWIW Intel on board graphics don't work well with FaceGen, particularly the older ones, as they don't support OpenGL 2.0

disposableheros · 03-23-2007, 04:06 PM

Quote:

Originally Posted by Scott Vibert

FWIW Intel on board graphics don't work well with FaceGen, particularly the older ones, as they don't support OpenGL 2.0

Bonedwarf · 03-23-2007, 09:34 PM

So the card was identified as not working right with Facegen... I'm sure you must have posted this information somewhere to inform consumers who may have that card that the game would not work as advertised. A card common in many laptops, therefore leaving the customers unable to upgrade without buying a whole new computer.

What a rip-off. One of the main features touted is known to not work right on certain hardware... I have that very card too. Got burned last year with 2006 and all the flaws. No way in hell I was going to pre-order this year... Looks like my cynicism was entirely justified.

battists · 03-23-2007, 11:17 PM

Quote:

Originally Posted by Bonedwarf

So the card was identified as not working right with Facegen... I'm sure you must have posted this information somewhere to inform consumers who may have that card that the game would not work as advertised. A card common in many laptops, therefore leaving the customers unable to upgrade without buying a whole new computer.

What a rip-off. One of the main features touted is known to not work right on certain hardware... I have that very card too. Got burned last year with 2006 and all the flaws. No way in hell I was going to pre-order this year... Looks like my cynicism was entirely justified.

Well, then you've made a smart decision as a consumer, although I disagree with your contention that it's a "rip-off." I'm sorry that FaceGen doesn't currently work with your video chip.

Here's the posted list of video cards that we have confirmed to either work or not work with FaceGen, although the list wasn't compiled until a few days ago:

What Video Cards Work with FaceGen?

Additionally, the hardware specs posted on the site here note that you need a graphics card that supports Open GL 2.0. Luckily, some graphics cards that don't even meet that spec have been able to handle FaceGen.

JStu313 · 03-23-2007, 11:36 PM

If anyone is keeping stats... count me as another with the Intel 82852/82855 GM/GME Graphics Controller that would REALLY appreciate a work around for the "triangles of death" if at all possible. Since I'm using an Inspiron 700m laptop, replacing the graphics card isn't an option.

jbergey22 · 03-24-2007, 03:45 AM

Intel 82856G Graphics Controller is also not working correctly. Triangles of Death again

jbergey22 · 03-24-2007, 04:19 AM

I seem to be one of the unfortunate ones with the triangles of death Intel problem(posted the exact model # on a different thread for anyone that may be updating this problem). My two questions are does changing to Serpia or black and white eliminate this problem and #2 Would I have any luck going right to intel on this issue and finding out if they are over due on an updated driver rather than having Markus try to come up with a fix for this? My computer is not very old and I just replaced the entire motherboard so I have a hard time believing my graphic card would be out of date already.

UPDATE
I did in fact send an email to Intel suggesting that they find a fix for this problem and release updated drivers for all intel customers. I'm not sure it will get me very far but it was worth the effort I feel

bp_ · 03-24-2007, 08:36 AM

Quote:

Originally Posted by jbergey22

rather than having Markus try to come up with a fix for this?

This is not an issue Markus can solve with his vast programming skills. It is a hardware problem that you will have to solve - though we can try to help. Has anyone helped point you to the updated drivers for your card on the Intel site?

http://www.intel.com/support/graphic..._chip_graphics

battists · 03-24-2007, 09:21 AM

FWIW, we haven't thrown everyone with a non-working card under the proverbial bus. We're still working to see if there's some way we can attain compatibility with those @#($* Intel integrated chipsets.

For now, we're dead in the water on those, but we're still trying!

Also, once I have your video card name and status, I don't need to hear from other people with that card unless your opinion differs. In other words, I don't need any more "works for me too" or "doesn't work for me either" posts.

Thanks everyone for providing this information. Very helpful!

Steve

jbergey22 · 03-24-2007, 09:51 AM

Thanks BP

Yeah everything was updated. Unfortunately the latest updates for most intel graphic cards were the end of 05.

03-22-2007, 07:06 PM	#1 (permalink)
cprongs2 Minors (Single A) Join Date: Mar 2002 Location: Overland Park, KS Posts: 69	2853 - FaceGen Problem (Spots & Triangle) Graphics Card = Intel 82852/82855 GM/GME Graphics Controller Any hope for removing the dark spots on hat and triangle on chin in the future? Or, will my only hope be to get a new graphics card? My driver have been updated. Thanks.

03-22-2007, 08:08 PM	#2 (permalink)
thomamon Global Moderator Join Date: Sep 2003 Location: NJ Posts: 5,148 Thanked 43x in 21 posts	Hi! I am currently looking into this matter for you! As soon as I find the answer, or have someone with the answer, we'll get back to you. __________________ Thomas A. Montalto Please check out my Stupid Little Blog - http://www.stupidlittleblog.com

03-24-2007, 04:19 AM	#17 (permalink)
jbergey22 Hall Of Famer Join Date: Apr 2005 Location: Minnesota Posts: 3,034 Thanked 126x in 95 posts	FaceGen I seem to be one of the unfortunate ones with the triangles of death Intel problem(posted the exact model # on a different thread for anyone that may be updating this problem). My two questions are does changing to Serpia or black and white eliminate this problem and #2 Would I have any luck going right to intel on this issue and finding out if they are over due on an updated driver rather than having Markus try to come up with a fix for this? My computer is not very old and I just replaced the entire motherboard so I have a hard time believing my graphic card would be out of date already. UPDATE I did in fact send an email to Intel suggesting that they find a fix for this problem and release updated drivers for all intel customers. I'm not sure it will get me very far but it was worth the effort I feel Last edited by jbergey22; 03-24-2007 at 04:33 AM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

03-22-2007, 09:12 PM	#5 (permalink)
billethius All Star Reserve Join Date: Apr 2004 Posts: 806 Thanked 1x in 1 post	According to this site (intel.com), the drivers only support up to OpenGL 1.3. However, they state that there are problems with any drivers not provided by their site, so you might give it a try, but I'm pretty sure you're going to need something that supports OpenGL 1.4 or 1.5.

03-22-2007, 09:13 PM	#6 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,024 Blog Entries: 7 Thanked 703x in 194 posts	We will certainly update our information if we can somehow get FaceGen working more smoothly on these integrated Intel chipsets. However, for now it appears to be a limitation in that chipset. It certainly wouldn't hurt to try some different drivers, or even try this: http://www.3dfxzone.it/dir/tools/3d%5Fanalyze/download/ I've never tried this before, but you could give it a try. We'd certainly like to hear if it works!

03-23-2007, 09:46 AM	#11 (permalink)
Scott Vibert Hall Of Famer Join Date: Dec 2001 Location: My Computer Posts: 7,505 Thanked 35x in 21 posts	FWIW Intel on board graphics don't work well with FaceGen, particularly the older ones, as they don't support OpenGL 2.0

03-23-2007, 09:34 PM	#13 (permalink)
Bonedwarf All Star Starter Join Date: Jan 2004 Posts: 1,337 Thanked 1x in 1 post	So the card was identified as not working right with Facegen... I'm sure you must have posted this information somewhere to inform consumers who may have that card that the game would not work as advertised. A card common in many laptops, therefore leaving the customers unable to upgrade without buying a whole new computer. What a rip-off. One of the main features touted is known to not work right on certain hardware... I have that very card too. Got burned last year with 2006 and all the flaws. No way in hell I was going to pre-order this year... Looks like my cynicism was entirely justified.

03-23-2007, 11:36 PM	#15 (permalink)
JStu313 Bat Boy Join Date: Mar 2003 Posts: 8	If anyone is keeping stats... count me as another with the Intel 82852/82855 GM/GME Graphics Controller that would REALLY appreciate a work around for the "triangles of death" if at all possible. Since I'm using an Inspiron 700m laptop, replacing the graphics card isn't an option.

03-24-2007, 03:45 AM	#16 (permalink)
jbergey22 Hall Of Famer Join Date: Apr 2005 Location: Minnesota Posts: 3,034 Thanked 126x in 95 posts	Intel 82856G Graphics Controller is also not working correctly. Triangles of Death again

03-24-2007, 09:21 AM	#19 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,024 Blog Entries: 7 Thanked 703x in 194 posts	FWIW, we haven't thrown everyone with a non-working card under the proverbial bus. We're still working to see if there's some way we can attain compatibility with those @#($* Intel integrated chipsets. For now, we're dead in the water on those, but we're still trying! Also, once I have your video card name and status, I don't need to hear from other people with that card unless your opinion differs. In other words, I don't need any more "works for me too" or "doesn't work for me either" posts. Thanks everyone for providing this information. Very helpful! Steve

03-24-2007, 09:51 AM	#20 (permalink)
jbergey22 Hall Of Famer Join Date: Apr 2005 Location: Minnesota Posts: 3,034 Thanked 126x in 95 posts	Thanks BP Yeah everything was updated. Unfortunately the latest updates for most intel graphic cards were the end of 05.