License issues

JeffWard · 05-05-2006, 09:28 PM

Dear Steve et al,

Per my last email on this portion of the forum, my computer blew up (with smoke) and I had to have the OOTP license re-set. BTW, the license people are a pain in the ass.

Then Dell sent me a computer that just did not work. After replacing every part of the PC but the the hard drive, and still not solving the problem, they sent me a new (refurbished) computer.

This computer does not have any copy of OOTP installed.

Since my OOTP 6 league crashed and the 2006 version is coming out soon, I have not been playing.

But, do you have a question you might ask? Yes!

Will OOTP 2006 require that an earlier version be installed on the PC before it can be installed. If this is the case, I will not worry about the old licenses.

Thanks.

Jeff Ward

Steve Kuffrey · 05-05-2006, 09:47 PM

No it will not, I'm sorry to hear about your issue w/ the elicense folks I've had nothing but outstanding service from them over the years as have many others that have purchased the game.

JeffWard · 05-06-2006, 10:50 AM

Steve,

Thanks. I kind of put the last paragraph backwards, but you apparently got my drift.

I'm sure elicense has worked well for others, but for me:

- They don't ever return calls left on their system ( I left 3) despite the
24 hour promise.

- At times their phone system simply puts you in an endless loop.

- They did not restore the license I requested so I just used the second
on that version. I did not want to deal with them again.

- When I took offense at their lousy service (I did say their customer
services "sucks" in an email - but nothing worse) they did not
apologize, tried to tell me I left no messages (I left 3) and accused
me of using foul language. I CC'd that email to the OOTP tech support
email address.

If I treated my customers, even one, that way (www.Lapinator.com) word starts getting around. One negative experience is more far reaching than 50 good ones.

They are not a good company.

Just my .02.

Jeff

05-05-2006, 09:28 PM	#1 (permalink)
JeffWard Minors (Single A) Join Date: Aug 2004 Posts: 87 Thanks: 0 Thanked 0x in 0 posts	License issues Dear Steve et al, Per my last email on this portion of the forum, my computer blew up (with smoke) and I had to have the OOTP license re-set. BTW, the license people are a pain in the ass. Then Dell sent me a computer that just did not work. After replacing every part of the PC but the the hard drive, and still not solving the problem, they sent me a new (refurbished) computer. This computer does not have any copy of OOTP installed. Since my OOTP 6 league crashed and the 2006 version is coming out soon, I have not been playing. But, do you have a question you might ask? Yes! Will OOTP 2006 require that an earlier version be installed on the PC before it can be installed. If this is the case, I will not worry about the old licenses. Thanks. Jeff Ward

05-05-2006, 09:47 PM	#2 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	No it will not, I'm sorry to hear about your issue w/ the elicense folks I've had nothing but outstanding service from them over the years as have many others that have purchased the game. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

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05-06-2006, 10:50 AM	#3 (permalink)
JeffWard Minors (Single A) Join Date: Aug 2004 Posts: 87 Thanks: 0 Thanked 0x in 0 posts	Steve, Thanks. I kind of put the last paragraph backwards, but you apparently got my drift. I'm sure elicense has worked well for others, but for me: - They don't ever return calls left on their system ( I left 3) despite the 24 hour promise. - At times their phone system simply puts you in an endless loop. - They did not restore the license I requested so I just used the second on that version. I did not want to deal with them again. - When I took offense at their lousy service (I did say their customer services "sucks" in an email - but nothing worse) they did not apologize, tried to tell me I left no messages (I left 3) and accused me of using foul language. I CC'd that email to the OOTP tech support email address. If I treated my customers, even one, that way (www.Lapinator.com) word starts getting around. One negative experience is more far reaching than 50 good ones. They are not a good company. Just my .02. Jeff