OOTP9 & Vista

[sley]

New to Vista have been using XP. Loaded the licensed game onto a laptop with Vista. I keep getting the same message when I try to start the game. "ootp9.exe-Fatal Application Exit. Unable to open graphics. Make sure your screen resolution is at least 1024-768 and that windows taskbar is not set to always remain on top." As far as I know I have changed the settings so that right now the resolution is 1280-800 and taskbar not always on top. Any ideas? Thanks

[RchW]

Originally Posted by sley

New to Vista have been using XP. Loaded the licensed game onto a laptop with Vista. I keep getting the same message when I try to start the game. "ootp9.exe-Fatal Application Exit. Unable to open graphics. Make sure your screen resolution is at least 1024-768 and that windows taskbar is not set to always remain on top." As far as I know I have changed the settings so that right now the resolution is 1280-800 and taskbar not always on top. Any ideas? Thanks

You may have already done this but just to be sure (no insult intended).

• You say you loaded the licensed game. Typically, after loading the game you must license it before it can be run. This is typically done via the internet. If it was a re-install where elicense was not removed then this step is not needed.

• Assuming it is licensed, the first run should be done by right clicking and choosing "run as administrator".

[sley]

Thanks for your reply.

This was a new install, not a reinstall. I did the set up and got to the license window, got the license and completed the set up. When I click on the desktop icon I get the error message. I did "run as administrator".

[sley]

No other suggestions? No one has gotten the same message? Still open for help or ideas. Thanks.

[Tony M]

Can you run OOTP with trace mode (this is done by going to Start > Programs > Out of the Park Developments > OOTP Baseball 9 > Tools > Start OOTP with trace mode)

This will then create a file called ootp9.log in Documents > Out of the Park Developments > OOTP Baseball 9

If you could rename that to ootp.txt and attach it to your next reply that would be helpful.

[sley]

Thanks for your email.

When I selected tools, trace mode, etc. I got the following message.....

"OOTP found that the crashed_on_startup flag is set. Obviously the game crashed when you started it last time. To make sure that it starts this time OOTP will reset the graphic settings to default values. You can set them back later in the Preferences Dialog."

When I select ok, I get the original fatal error message. I never got to the point of actually starting the game.

Thanks for your help.

[Tony M]

Originally Posted by sley

Thanks for your email.

When I selected tools, trace mode, etc. I got the following message.....

"OOTP found that the crashed_on_startup flag is set. Obviously the game crashed when you started it last time. To make sure that it starts this time OOTP will reset the graphic settings to default values. You can set them back later in the Preferences Dialog."

When I select ok, I get the original fatal error message. I never got to the point of actually starting the game.

Thanks for your help.

Did the ootp.log file get created though?

[sley]

The log file was not created.

[FastLane]

Okay...here's the deal. Its been awhile since I fired up ootp9, so I figure I'd perhaps start up a league and have some fun in celebration of the new season.

I click on my desktop shortcut and it says "OOTP Baseball 9 Has Stopped Working" A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

(I'll go ahead and let you know now that Im running Vista Home Premium 64-bit edition Service Pack 1, Intel Core2 Quad CPU Q 6600 @ 240GHz, 4.00 GB Ram, and Dual NVidia GeForce 8800 GTX cards if that helps any...)

So, after trying to figure out what the problem is and coming up snake eyes, I decide to try installing the latest patch 9.2.13 and seeing if that solves it. Nope...same message. So, I do an uninstall, DL the full version of the patch and try a full reinstall. About 3/4ths the way thru the installation I get this error message: C:\User\my name\Documents\Out of the Park Developments\OOTP Baseball 0\stats\historical_database.odb A decompression error has occurred (#7) File CRC Mismatch - Data Integrity Error Abort Retry or Ignore?

Abort kills the install, Retry keeps getting the same error looping, and Ignore finishes the install. However, when I go to fire it up (running as administrator) i get the same first original error message: "OOTP Baseball 9 Has Stopped Working" A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

What the heck do I do now?

[toddgregory]

I have run Oootp 9 successfully on my laptop until recently. I now get the message that says Ootp found that crashed on startup flag.set it has reset graphic settings to default values. yada yada

Each time I attempt to start Ootp it stops working and closes.

I am running Vista
I have completely uninstalled and reinstalled (several times)
I have the latest version
I have run as administrator
I have included an exception in my AVG anit-virus program
I have plenty of RAM and memory space (as the game ran successfully before).

Any suggestions on what I can do?? If this issue has been addressed successfully please point me to the thread that includes the solution.

I know this issue has been addressed in several threads, but I have been unable to find any solutions to this issue that is apparently facing myself and other users.

[FastLane]

Ive had ootp 9 running fine for months on this same pc fine ever since I purchased it last summer. So, Im unsure as to what changed to cause the game to stop working altogether.

I'm now in the process of deleting all the files manually from my Users\Documents folders in addition to the full uninstall. Should I get lucky to get it working with a fully fresh reinstall, I'll be sure to let you know.

Edit: Nope, manually deleting all the folders from my documents folder and reinstalling clean didnt make a bit of difference. Any other suggestions?

[toddgregory]

exactly the same problem that I and it appears others are having

[Nutlaw]

Originally Posted by toddgregory

I have included an exception in my AVG anit-virus program
I have plenty of RAM and memory space (as the game ran successfully before).

Are you using AVG version 8.5? Could you please try disabling it entirely just for long enough to try running OOTP 9?

Just to verify your memory, could you please hold down Alt+Ctrl and then press Del? Click on the Performance tab and let us know your Available Physical Memory, please.

[Nutlaw]

Which anti-virus program are you running? (version too, please)

[toddgregory]

it says I have 215 MB of available memory

[FastLane]

I'm running Kaspersky 7.0.1.325 Antivirus.

I havent yet tried to load OOTP 9 with it shut off, but I'll give it a try and report back.

(Note: Never had a problem running OOTP9 with Kaspersky running in the background before, though)

[Nutlaw]

Originally Posted by toddgregory

it says I have 215 MB of available memory

That is not a lot. In fact, it is probably not enough to run OOTP 9 as it falls short of the minimum requirements.

How much total physical memory do you have? If the game once worked and now does not based upon a lack of memory, then either your memory has become damaged or you have started running more programs than you used to. Hopefully the latter. Then it simply becomes a matter of clicking on the Processes tab in Windows Task Manager (the Alt-Ctrl-Del window), sorting by Mem Usage, and figuring out which programs are unnecessarily hogging your resources.

[Nutlaw]

Originally Posted by FastLane

I'm running Kaspersky 7.0.1.325 Antivirus.

I havent yet tried to load OOTP 9 with it shut off, but I'll give it a try and report back.

(Note: Never had a problem running OOTP9 with Kaspersky running in the background before, though)

Thanks for making the attempt. Sometimes these antivirus programs get a little too aggressive and start taking out legitimate programs for an update or two.

Also, just because I hit paydirt with it in another thread, could you please hold down Alt+Ctrl and then press Del? Click on the Performance tab and let us know your Available Physical Memory.

[DaCubFan]

I don't know if this would help your memory enough, but if you have the ability to plug in a memory card or usb drive, Vista will let you use it to run memory boost on your system. This uses the drive as additional memory and might possibly help.

[RchW]

Originally Posted by Nutlaw

That is not a lot. In fact, it is probably not enough to run OOTP 9 as it falls short of the minimum requirements.

How much total physical memory do you have? If the game once worked and now does not based upon a lack of memory, then either your memory has become damaged or you have started running more programs than you used to. Hopefully the latter. Then it simply becomes a matter of clicking on the Processes tab in Windows Task Manager (the Alt-Ctrl-Del window), sorting by Mem Usage, and figuring out which programs are unnecessarily hogging your resources.

Vista uses memory differently. My task manager always shows a low free memory even when OOTP is running fine. I found these two links that may explain it.

Coding Horror: Why Does Vista Use All My Memory?

Explore the features: Performance