! ! ! Help Please! ! !

CarlosRules · 02-21-2003, 09:50 PM

When I start the game it gives me an error messege saying "OOTP4.locked has encountered a problem and needs to close. We are sorry for the inconvience." Did you ever have this peoblem? Does anyone know how to fix this? Thanks.

Steve Kuffrey · 02-21-2003, 09:54 PM

You really need to give us more detail, has the game ever worked? What is your system config and OS? If it did work, what as the last thing you did that worked properly.

CarlosRules · 02-21-2003, 10:34 PM

Yes the game worked today and after I restarted my computer it started giving me that error messege. I have windowes XP.

Steve Kuffrey · 02-21-2003, 10:42 PM

Have you tried reinstalling it?

CarlosRules · 02-21-2003, 10:43 PM

No, i'll try that now.

CarlosRules · 02-21-2003, 10:57 PM

I need to enter my order ID, where do I get it?

Steve Kuffrey · 02-21-2003, 11:01 PM

Email you got after the purchase.

CarlosRules · 02-21-2003, 11:03 PM

I get a lot of junk mail and I think I accidently deleted it. I'm sorry.

Steve Kuffrey · 02-21-2003, 11:16 PM

There should be a text file called "receipt.txt" that has the info and it should be in your OOTP4 directory.

CarlosRules · 02-21-2003, 11:25 PM

I can't find it, is it because it's in my D:\OOTP4 folder. Should I install it in C:\Program Files?

Steve Kuffrey · 02-21-2003, 11:26 PM

No it should be wherever that folder is, if you can find it PM me.

CarlosRules · 02-21-2003, 11:27 PM

When I right click on OOTP4.exe and go to eLiscence control and then product details it says that I didn't purchase the product yet even though i did.

Steve Kuffrey · 02-21-2003, 11:33 PM

Contact me here.

02-21-2003, 09:50 PM	#1 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	! ! ! Help Please! ! ! When I start the game it gives me an error messege saying "OOTP4.locked has encountered a problem and needs to close. We are sorry for the inconvience." Did you ever have this peoblem? Does anyone know how to fix this? Thanks.

02-21-2003, 09:54 PM	#2 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	You really need to give us more detail, has the game ever worked? What is your system config and OS? If it did work, what as the last thing you did that worked properly. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

02-21-2003, 10:42 PM	#4 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	Have you tried reinstalling it? __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

02-21-2003, 11:01 PM	#7 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	Email you got after the purchase. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

02-21-2003, 11:16 PM	#9 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	There should be a text file called "receipt.txt" that has the info and it should be in your OOTP4 directory. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

02-21-2003, 10:34 PM	#3 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	Yes the game worked today and after I restarted my computer it started giving me that error messege. I have windowes XP.

02-21-2003, 10:43 PM	#5 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	No, i'll try that now.

02-21-2003, 10:57 PM	#6 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	I need to enter my order ID, where do I get it?

02-21-2003, 11:03 PM	#8 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	I get a lot of junk mail and I think I accidently deleted it. I'm sorry.

02-21-2003, 11:25 PM	#10 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	I can't find it, is it because it's in my D:\OOTP4 folder. Should I install it in C:\Program Files?

02-21-2003, 11:26 PM	#11 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	No it should be wherever that folder is, if you can find it PM me. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

02-21-2003, 11:27 PM	#12 (permalink)
CarlosRules Bat Boy Join Date: Feb 2003 Location: Toronto Posts: 11 Thanks: 0 Thanked 0x in 0 posts	When I right click on OOTP4.exe and go to eLiscence control and then product details it says that I didn't purchase the product yet even though i did.

02-21-2003, 11:33 PM	#13 (permalink)
Steve Kuffrey Administrator Join Date: Jul 1999 Location: S.E. TN - Georgia born and raised Posts: 16,933 Thanks: 14 Thanked 4x in 3 posts	order info Contact me here. __________________ Steve Kuffrey DABS Atlanta Braves - 2008 Eastern Division Champ DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team Sparky's League - Tampa Bay D'Rays No longer an active league.

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