Default skin doesn't load

Shing83 · 01-29-2017, 11:59 AM

I just bought this game on Steam, and when I start the game, the default skins don't load. I updated my graphics drivers to not effect. I uninstalled and installed again and still the same issue. Below is a screenshot of the game as it loads.

Please help.

JeffR · 01-29-2017, 07:12 PM

I think we'll need to see a trace file to figure out what's going wrong. Assuming you can get into the start screen menus, go to Settings-Troubleshooting and click on "Enable Debug Trace". Then close and restart the game, then close it once more and go to the \debug file in the game folder, open the debug_trace file, and post the contents here.

Gunslynger · 02-02-2017, 01:37 AM

Having the Exact same issue as they gentleman, just bought the game from Steam, everything is white and very hard to read. Its unplayable. tried re-installing. I made a comment on a topic in the steam community page as well. Benfica29 there. I was looking forward to this game.

JeffR · 02-02-2017, 04:00 AM

Quote:

Originally Posted by Gunslynger

Having the Exact same issue as they gentleman, just bought the game from Steam, everything is white and very hard to read. Its unplayable. tried re-installing. I made a comment on a topic in the steam community page as well. Benfica29 there. I was looking forward to this game.

Try the trace file thing I suggested above, comparing the two of them may give us a better idea about what exactly is going on. We haven't had this happen before, and now we've got two reports of it in close succession, so something strange is happening.

Gunslynger · 02-02-2017, 08:13 AM

still getting the same issue with the Non steam code. https://postimg.org/image/8wcmafuk7/

Gunslynger · 02-02-2017, 05:16 PM

Any other trouble shooting can be done?, i literally bought a game that doesn't work right out of the gate here. Might have to ask steam for a refund if this can't be resolved. Just wondering if theres an update to this issue.

JeffR · 02-02-2017, 07:45 PM

Quote:

Originally Posted by Gunslynger

Any other trouble shooting can be done?, i literally bought a game that doesn't work right out of the gate here. Might have to ask steam for a refund if this can't be resolved. Just wondering if theres an update to this issue.

Check your PM's, there's something we want to try.

Gunslynger · 02-03-2017, 09:38 AM

Ok sent you the details you asked for.

01-29-2017, 11:59 AM	#1
Shing83 Bat Boy Join Date: Jan 2017 Posts: 2	Default skin doesn't load I just bought this game on Steam, and when I start the game, the default skins don't load. I updated my graphics drivers to not effect. I uninstalled and installed again and still the same issue. Below is a screenshot of the game as it loads. Please help.

01-29-2017, 07:12 PM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	I think we'll need to see a trace file to figure out what's going wrong. Assuming you can get into the start screen menus, go to Settings-Troubleshooting and click on "Enable Debug Trace". Then close and restart the game, then close it once more and go to the \debug file in the game folder, open the debug_trace file, and post the contents here.

02-02-2017, 01:37 AM	#3
Gunslynger Bat Boy Join Date: Feb 2017 Posts: 4	Having the Exact same issue as they gentleman, just bought the game from Steam, everything is white and very hard to read. Its unplayable. tried re-installing. I made a comment on a topic in the steam community page as well. Benfica29 there. I was looking forward to this game.

02-02-2017, 08:13 AM	#5
Gunslynger Bat Boy Join Date: Feb 2017 Posts: 4	still getting the same issue with the Non steam code. https://postimg.org/image/8wcmafuk7/

02-02-2017, 05:16 PM	#6
Gunslynger Bat Boy Join Date: Feb 2017 Posts: 4	Any other trouble shooting can be done?, i literally bought a game that doesn't work right out of the gate here. Might have to ask steam for a refund if this can't be resolved. Just wondering if theres an update to this issue.

02-03-2017, 09:38 AM	#8
Gunslynger Bat Boy Join Date: Feb 2017 Posts: 4	Ok sent you the details you asked for.