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Old 07-30-2014, 03:54 AM   #1
kevin316
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Join Date: Dec 2010
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activation error

I get an activation error,message.... tells me the game could not be activated.This is when I enter my licence key number.I sent an email message with my recept and Licence number to this address support@ootpdevelopments.com but I got no reply.I got a return email that said Your message could not be delivered for more than 4 hour(s).
It will be retried until it is 5 day(s) old.really..really.So I thought I could maybe get an answer here.


Thanks,


Kevin
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Old 07-30-2014, 06:21 AM   #2
Sebastian Palkowski
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Strange why your email is not going through to the OOTP support. I asked Andreas about it and will report back as soon as I get an answer.

Is this the first time you try to activate your game?
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Old 07-31-2014, 03:03 AM   #3
kevin316
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This is the first time I have had problems.The game is installed and working Under my license on my home PC,but I can`t seem to get the game installed on my laptop using the same license.


Regard,


Kevin
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Old 07-31-2014, 05:16 AM   #4
Sebastian Palkowski
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For me it sounds like that all your licenses are active, so our support would reset them. Did you get an email through now?

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Originally Posted by kevin316 View Post
This is the first time I have had problems.The game is installed and working Under my license on my home PC,but I can`t seem to get the game installed on my laptop using the same license.


Regard,


Kevin
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Old 08-02-2014, 12:51 AM   #5
kevin316
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No I still have not gotten an email from the support team.


Kevin
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Old 08-02-2014, 01:00 AM   #6
kevin316
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I resent the email again to the support team and mentioned my forum login name.


Thanks.


Kevin.
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Old 08-02-2014, 07:36 AM   #7
Sebastian Palkowski
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I contacted Gary from support and he should have wrote you a PM here.

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Originally Posted by kevin316 View Post
I resent the email again to the support team and mentioned my forum login name.


Thanks.


Kevin.
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