Activation Issues?

Klew1986 · 10-21-2014, 08:25 PM

I tried to enter my Order ID and it says it's unavailable to activate the game at this time. I have updated to Mac OS Yosemite if that matters.

BradC · 10-22-2014, 06:58 PM

I talked to you by PM, so that should be solved. Thanks.

dsthom · 10-23-2014, 03:11 PM

Quote:

Originally Posted by BradC

I talked to you by PM, so that should be solved. Thanks.

How is this problem solved? Mac user cannot "activate" the game, despite in my case having done so more than a year ago, whether they're using Mac OS 10.10 (Yosemite) or 10.9 (Mavericks) and perhaps older OS versions (don't know - haven't tried). Still no word on when OOTP will fix the problem so Mac users can play the game, such as it is.

Sebastian Palkowski · 10-23-2014, 03:23 PM

Please talk to Brad about the options. One would be we give you a steam key, if you don't want one Brad can walk you through the other options.

TMpgh · 10-23-2014, 08:23 PM

having the same issue here.

BradC · 10-23-2014, 09:31 PM

The problem was solved for Klew. Until the issue can be fixed, we can give you a Steam key, so you can keep playing it that way. I will PM both of you.

Unfortunately, that's the best we can do right now. Sorry.

DrBuckin · 10-28-2014, 12:49 AM

I just updated to latest version and I get the same activation error. Prior to updating all was well and licensed.

Dale B

asilvermtzion · 10-28-2014, 02:18 PM

same problem here, although i didnt upgrade to yosemite yet.

jotro · 11-05-2014, 05:22 PM

Nevermind, thanks Brad!

BradC · 11-05-2014, 09:28 PM

I've spoken to Jotro and helped him, and I've contacted the other 2 above who said they've had problems.

If anyone else has issues, please feel free to PM me. Thanks.

arickeo · 11-08-2014, 08:03 AM

Brad - PM sent on this issue!

10-21-2014, 08:25 PM	#1
Klew1986 Hall Of Famer Join Date: Apr 2003 Location: Minnesota Posts: 2,722	Activation Issues? I tried to enter my Order ID and it says it's unavailable to activate the game at this time. I have updated to Mac OS Yosemite if that matters.

10-23-2014, 03:23 PM	#4
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,118	Please talk to Brad about the options. One would be we give you a steam key, if you don't want one Brad can walk you through the other options. __________________ Buy Franchise Hockey Manager 10

11-05-2014, 05:22 PM	#9
jotro Minors (Double A) Join Date: Jun 2012 Location: Brooklyn, NY Posts: 179 Blog Entries: 2	Nevermind, thanks Brad! Last edited by jotro; 11-05-2014 at 06:45 PM.

10-22-2014, 06:58 PM	#2
BradC All Star Starter Join Date: Jan 2011 Location: northern CA Posts: 1,872 Blog Entries: 1	I talked to you by PM, so that should be solved. Thanks.

10-23-2014, 08:23 PM	#5
TMpgh Minors (Rookie Ball) Join Date: Jul 2012 Posts: 23	having the same issue here.

10-23-2014, 09:31 PM	#6
BradC All Star Starter Join Date: Jan 2011 Location: northern CA Posts: 1,872 Blog Entries: 1	The problem was solved for Klew. Until the issue can be fixed, we can give you a Steam key, so you can keep playing it that way. I will PM both of you. Unfortunately, that's the best we can do right now. Sorry.

10-28-2014, 12:49 AM	#7
DrBuckin Bat Boy Join Date: Nov 2012 Posts: 4	I just updated to latest version and I get the same activation error. Prior to updating all was well and licensed. Dale B

10-28-2014, 02:18 PM	#8
asilvermtzion Minors (Double A) Join Date: Sep 2012 Posts: 144	same problem here, although i didnt upgrade to yosemite yet.

11-05-2014, 09:28 PM	#10
BradC All Star Starter Join Date: Jan 2011 Location: northern CA Posts: 1,872 Blog Entries: 1	I've spoken to Jotro and helped him, and I've contacted the other 2 above who said they've had problems. If anyone else has issues, please feel free to PM me. Thanks.

11-08-2014, 08:03 AM	#11
arickeo Bat Boy Join Date: Nov 2014 Posts: 1	Brad - PM sent on this issue!