Payment problem

Stoeving · 05-24-2008, 04:35 PM

Hi!

I tried to purchase OOTP 8, but got the message, that my Visa card-number was invalid. I checked it, and the number was correct.
Any idea what the problem could be?

Erik W. · 05-24-2008, 08:30 PM

Quote:

Originally Posted by Stoeving

Hi!

I tried to purchase OOTP 8, but got the message, that my Visa card-number was invalid. I checked it, and the number was correct.
Any idea what the problem could be?

Were you using the game's purchasing interface? If so, you might have a firewall or something blocking proper transmission. Try using the webstore instead. It's what I did last time I had a problem purchasing through eLicense.

kq76 · 05-25-2008, 12:52 AM

Hmm, I read a post by someone else recently saying the same thing and his didn't sound like user error either. Elicense is probably responsible for that. Someone should contact them.

EDIT: Found the other post and linked to it above. I'll email elicense and cc Andreas to make sure it gets looked into asap.

Stoeving · 05-25-2008, 06:59 AM

The solution was to buy the product via the website(webstore) and not via the link in the demo. That solved my problem.

05-24-2008, 04:35 PM	#1 (permalink)
Stoeving Bat Boy Join Date: Dec 2005 Posts: 3	Payment problem Hi! I tried to purchase OOTP 8, but got the message, that my Visa card-number was invalid. I checked it, and the number was correct. Any idea what the problem could be?

05-25-2008, 12:52 AM	#3 (permalink)
kq76 Moderator Join Date: Nov 2002 Posts: 5,442	Hmm, I read a post by someone else recently saying the same thing and his didn't sound like user error either. Elicense is probably responsible for that. Someone should contact them. EDIT: Found the other post and linked to it above. I'll email elicense and cc Andreas to make sure it gets looked into asap. __________________ Online League Boards Moderator The avatar is of Pink. People like to tease me for being a fan of hers, but I'm cool with it. Interactive Online League Directory - find or advertise a league today! (now OOTP9 compatible, thanks for the space jazzrack!) Canadian Baseball League - a recent OOTP9 convert, but running steadily since April 2002 SGCBL - a Lord of the Rings themed league with a very friendly membership and a commish constantly looking to improve the smallest of things

05-25-2008, 06:59 AM	#4 (permalink)
Stoeving Bat Boy Join Date: Dec 2005 Posts: 3	Done The solution was to buy the product via the website(webstore) and not via the link in the demo. That solved my problem.

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