OOTP 10 Crashes on Vista

joepaz · 06-03-2009, 11:59 AM

Anyone having issues?

Problem signature:
Problem Event Name: APPCRASH
Application Name: ootp10.exe
Application Version: 2.0.0.0
Application Timestamp: 4a2554c8
Fault Module Name: nvoglv32.dll
Fault Module Version: 7.15.10.9735
Fault Module Timestamp: 4564e321
Exception Code: c0000005
Exception Offset: 00236aad
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Please Help! I wanna play!

Tony M · 06-03-2009, 12:03 PM

Are you logged in as Administrator?

Did you install the game as Administrator?

Are you running the game by right clicking and choosing "Run As Administrator"?

joepaz · 06-03-2009, 12:06 PM

I am the admin on the machine... I have tried running as admin and xp mode

I am going to try a reinstall. Now I had to use the offline license tool to get it installed. I don't know if that is an issue.

Tony M · 06-03-2009, 12:07 PM

Quote:

Originally Posted by joepaz

I am the admin on the machine... I have tried running as admin and xp mode

I am going to try a reinstall. Now I had to use the offline license tool to get it installed. I don't know if that is an issue.

It shouldn't, but I'll bear that in mind if others have a similar problem.

Did you install it to the recommended default location?

joepaz · 06-03-2009, 12:09 PM

Yes. I didn't change anything. I just clicked next through the install.

joepaz · 06-03-2009, 12:16 PM

Uninstall and reinstall is resulting in a crash as well.

cody8200 · 06-03-2009, 12:19 PM

What kind of background software are you using? Type of antivirus? Etc? Try making sure that everything else is closed and try again.

joepaz · 06-03-2009, 12:24 PM

I just tried it with no AV. Am going to delete the lic file and try it when i have internet connection on my laptop.

battists · 06-03-2009, 01:40 PM

Another idea, if you're stuck:

Try reinstalling, but to a DIFFERENT directory. I know, seems antithetical, but for example, install it to c:\ootp10 or something. Anyway, just another thing to try.

joepaz · 06-03-2009, 02:04 PM

Even a new Directory isn't working for me...

joepaz · 06-03-2009, 02:22 PM

Ok... I just used logmein.com and connected to my home PC which is running Vista Ultimate and installed and with pulling license from the internet and it is running fine on there. It might be an issue with the offline license maybe. I will try it again when my laptop has internet access.

battists · 06-03-2009, 03:32 PM

OK, please keep up apprised of what's going on! Glad to hear it's working on at least one PC now!

joepaz · 06-03-2009, 08:13 PM

Ok... I system restored back to 6/1. Reinstalled and setup license still crashing my laptop (Sony Vaio running VBE)

joepaz · 06-03-2009, 09:13 PM

Ok... Here's how i got it fixed... I deleted the Display Adapter on my laptop (removing driver too) and reboot.. I let windows do its thing and then the game worked

Thanks for all the advice... Hope this helps someone else

Nutlaw · 06-03-2009, 09:15 PM

Very interesting.

I'm glad that you got this figured out. I will close out this thread as you seem to be all set.

battists · 06-03-2009, 09:49 PM

Quote:

Originally Posted by joepaz

Ok... Here's how i got it fixed... I deleted the Display Adapter on my laptop (removing driver too) and reboot.. I let windows do its thing and then the game worked

Thanks for all the advice... Hope this helps someone else

Congrats! We'll definitely hold onto this, perhaps this will help someone else in the future.

06-03-2009, 11:59 AM	#1 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	OOTP 10 Crashes on Vista Anyone having issues? Problem signature: Problem Event Name: APPCRASH Application Name: ootp10.exe Application Version: 2.0.0.0 Application Timestamp: 4a2554c8 Fault Module Name: nvoglv32.dll Fault Module Version: 7.15.10.9735 Fault Module Timestamp: 4564e321 Exception Code: c0000005 Exception Offset: 00236aad OS Version: 6.0.6001.2.1.0.256.6 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Read our privacy statement: Microsoft Online Crash Analysis Please Help! I wanna play!

06-03-2009, 12:03 PM	#2 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,113 Blog Entries: 3 Thanks: 38 Thanked 309x in 179 posts	Are you logged in as Administrator? Did you install the game as Administrator? Are you running the game by right clicking and choosing "Run As Administrator"? __________________ This signature is intentionally blank

06-03-2009, 09:15 PM	#15 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Very interesting. I'm glad that you got this figured out. I will close out this thread as you seem to be all set. __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

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06-03-2009, 12:06 PM	#3 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	I am the admin on the machine... I have tried running as admin and xp mode I am going to try a reinstall. Now I had to use the offline license tool to get it installed. I don't know if that is an issue.

06-03-2009, 12:09 PM	#5 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Yes. I didn't change anything. I just clicked next through the install.

06-03-2009, 12:16 PM	#6 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Uninstall and reinstall is resulting in a crash as well.

06-03-2009, 12:19 PM	#7 (permalink)
cody8200 All Star Starter Join Date: Jan 2003 Location: Indianapolis Posts: 1,740 Thanks: 613 Thanked 497x in 225 posts	What kind of background software are you using? Type of antivirus? Etc? Try making sure that everything else is closed and try again.

06-03-2009, 12:24 PM	#8 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	I just tried it with no AV. Am going to delete the lic file and try it when i have internet connection on my laptop.

06-03-2009, 01:40 PM	#9 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	Another idea, if you're stuck: Try reinstalling, but to a DIFFERENT directory. I know, seems antithetical, but for example, install it to c:\ootp10 or something. Anyway, just another thing to try.

06-03-2009, 02:04 PM	#10 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Even a new Directory isn't working for me...

06-03-2009, 02:22 PM	#11 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Ok... I just used logmein.com and connected to my home PC which is running Vista Ultimate and installed and with pulling license from the internet and it is running fine on there. It might be an issue with the offline license maybe. I will try it again when my laptop has internet access.

06-03-2009, 03:32 PM	#12 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	OK, please keep up apprised of what's going on! Glad to hear it's working on at least one PC now!

06-03-2009, 08:13 PM	#13 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Ok... I system restored back to 6/1. Reinstalled and setup license still crashing my laptop (Sony Vaio running VBE)

06-03-2009, 09:13 PM	#14 (permalink)
joepaz Bat Boy Join Date: Jun 2009 Posts: 9 Thanks: 0 Thanked 0x in 0 posts	Ok... Here's how i got it fixed... I deleted the Display Adapter on my laptop (removing driver too) and reboot.. I let windows do its thing and then the game worked Thanks for all the advice... Hope this helps someone else