Unable to install on Linux

[bhandelman]

I tried the file from all three download links provided. All three error out with this message:

No installation data found!:

Make sure you have got all required files.

The file size is 224401982 bytes, the same for all of them (when you untar the file from the second link at least).

Does this need to be run from a special folder or with admin rights?

[battists]

Originally Posted by bhandelman

I tried the file from all three download links provided. All three error out with this message:

No installation data found!:

Make sure you have got all required files.

The file size is 224401982 bytes, the same for all of them (when you untar the file from the second link at least).

Does this need to be run from a special folder or with admin rights?

Unfortunately, our Linux experts are across the pond, let me see if I can round someone up!

[Andreas Raht]

You must have write permissions in the folder where it's saved in, and also write permissions on both files.

[pisdpaul]

Do you see a splash screen? if so how long (roughly) does it appear on the screen.

Do you have a /home/<username>/tmp folder? Do you have full access rights to that folder?

[hopeful1212]

Originally Posted by pisdpaul

Do you see a splash screen? if so how long (roughly) does it appear on the screen.

Do you have a /home/<username>/tmp folder? Do you have full access rights to that folder?

I was having the same problem as the OP. Creating a /home/"user"/tmp folder solved it. (Where "user" == my username obviously)

[battists]

hopeful, I'd like to add a FAQ entry for this.

Since I'm among the Linux-clueless, could you give me the exact steps you used to create this directory?

Thanks!

Steve

[pisdpaul]

Originally Posted by hopeful1212

I was having the same problem as the OP. Creating a /home/"user"/tmp folder solved it. (Where "user" == my username obviously)

strange, if you dont have a /home/<usr>/tmp folder it should default to /tmp. Do you have a /tmp too? is it writable by you?

[pisdpaul]

Originally Posted by battists

hopeful, I'd like to add a FAQ entry for this.

Since I'm among the Linux-clueless, could you give me the exact steps you used to create this directory?

Thanks!

Steve

Two ways:

Command line:
mkdir -p /home/`whoami`/tmp

Gui:
Same as windows execpt the app name is not "Windows Explorer" but distribution specific. Popular file browsers include Konquror, Dolphin, nautilus etc, But then again people using the GUI may not be aware what app they are running anyhow.

[hopeful1212]

Originally Posted by pisdpaul

strange, if you dont have a /home/<usr>/tmp folder it should default to /tmp. Do you have a /tmp too? is it writable by you?

I have a /tmp and it's available for all users to read/write. Looking in it I see some OOTP stuff. I've got a ootp10linuxsetup folder with installer.pkg in it.

I think I've found the problem though. Looks like my root partition is now full and I guess the setup program wasn't able to copy everything to /tmp that it wanted. My user partition had enough room, which is why creating the /tmp folder there worked. Should have thought to check that eariler I guess.

[battists]

Originally Posted by hopeful1212

I have a /tmp and it's available for all users to read/write. Looking in it I see some OOTP stuff. I've got a ootp10linuxsetup folder with installer.pkg in it.

I think I've found the problem though. Looks like my root partition is now full and I guess the setup program wasn't able to copy everything to /tmp that it wanted. My user partition had enough room, which is why creating the /tmp folder there worked. Should have thought to check that eariler I guess.

Does this mean that it's working now, or that you SUSPECT it will work once you've cleared out enough space? Just want to make sure we don't close this before it's up and running!

[pisdpaul]

Originally Posted by hopeful1212

I have a /tmp and it's available for all users to read/write. Looking in it I see some OOTP stuff. I've got a ootp10linuxsetup folder with installer.pkg in it.

I think I've found the problem though. Looks like my root partition is now full and I guess the setup program wasn't able to copy everything to /tmp that it wanted. My user partition had enough room, which is why creating the /tmp folder there worked. Should have thought to check that eariler I guess.

Ah, that makes perfect sense. I am happy now I understand whats going on... Easy to please, thats me

@steve: you should note in the FAQ for people to check there disk space on ALL platforms as it will stop the installer working if it runs out of space

[pisdpaul]

Originally Posted by battists

Does this mean that it's working now, or that you SUSPECT it will work once you've cleared out enough space? Just want to make sure we don't close this before it's up and running!

It is working. By creating the folder mentioned above he was amking the installer use a different hard disk (or partition) that had enough space.

For FAQ purposes the linux command for viewing disk space is "df -h". Again most distros have a gui way to get this info too, but that differs widely depending on which version of linux people are running.

[hopeful1212]

Originally Posted by battists

Does this mean that it's working now, or that you SUSPECT it will work once you've cleared out enough space? Just want to make sure we don't close this before it's up and running!

As pisdpaul said it already was working but I uninstalled and tried again by setting my system the way it was before. I uninstalled OOTP, deleted the extra tmp directory, and cleared some diskspace on my other partition.

The install worked, which confirms that it was just a diskpace problem.

Basically the problem was that I didn't have enough space for the temp files on the partition where my tmp directory is.

Hopefully, the OP's problem is the same.

[bhandelman]

Creating a tmp directory in my home folder and running the app from there first one issue. However, after the install completed, I got a new error complaining it couldn't create the data directory even though it was installed inside my home folder. Once I ran it once as root it fixed that problem. I am still having another issue, but I'll create a new topic for that one. Thanks for all the help.