game crash when I click on manager news

bravesfan09 · 07-15-2009, 10:15 PM

The game has started crashing every time I go into manager's news or get a personal message. Has this happeded to anyone else? It even does it when I start a new career.

Dave178 · 07-16-2009, 08:14 AM

Happens to me to, I even uninstalled and reinstalled with the new 2.16 patch to no avail.

dannon20 · 07-22-2009, 11:17 PM

So I have posted this problem a couple of separate times now. But after two patches the problem still has not been addressed. Everytime that I attempt to open or use my inbox the game automatically crashes. Because of this I have had to disable message notification. The problem occurs in separate games. Also, I was going to attempt to uninstall and reinstall however, the game will not allow me to unlicense it. I'm sort of at a stand still.

dannon20 · 07-24-2009, 05:37 PM

Update: I uninstalled and redownloaded and installed my game and it made no difference the inbox and message function for the game continues to be irrelevant to me while I play the game. This make me feel a little ripped off considering i didnt pay full price to not have certain features. A little help would be appreciated here.

battists · 07-28-2009, 10:18 PM

Merging this thread with a related thread...

Nutlaw · 08-07-2009, 12:36 PM

Have you guys tried deleting the files in your messages folder? It could be that a particular message was generated in the past that is causing your problems somehow.

Dave178 · 08-07-2009, 12:37 PM

Yes, I emptied that, and still the crash occurs.

Nutlaw · 08-07-2009, 12:42 PM

Are your graphics card drivers up to date? Have you tried using a different skin from within the game?

Dave178 · 08-07-2009, 12:43 PM

Drivers, yes.

Skin, will check.

Thanks for the help.

Dave178 · 08-07-2009, 06:13 PM

Just to be sure, updated drivers again, copied my game, deleted everything in the messages folder, loaded up the copy, changed skin from OOTP black to OOTP classic, and clicked the manager news icon, and OOTP stopped responding with the option to quit of have windows search for a solution and quit.

No love, and really wanting to play the game!

Nutlaw · 08-08-2009, 09:52 AM

Have you tried entirely uninstalling OOTP from your computer (except your saved games, of course) and then reinstalling it?

Dave178 · 08-08-2009, 09:54 AM

Yes - no change

Nutlaw · 08-08-2009, 11:10 AM

Do any other screens cause crashes? Maybe the league News screen?

Dave178 · 08-08-2009, 02:19 PM

No, just the one displaying the news items, accessed by clicking the envelope icon on the bar at the bottom of the screen.

Nutlaw · 08-09-2009, 10:28 AM

Quote:

Originally Posted by Dave178

No, just the one displaying the news items, accessed by clicking the envelope icon on the bar at the bottom of the screen.

Does it only happen when you using the icon shortcuts? What about if you navigate to the screen using the menus?

Dave178 · 08-09-2009, 10:49 AM

No, it crashes when I use the drop-down menu too.

Nutlaw · 08-10-2009, 06:39 PM

Which operating system are you using and how much RAM does your computer have?

Dave178 · 08-11-2009, 02:23 AM

Windows Vista 64 bit Home Premium
8GB RAM
Quad Core 8.8mHz

For the record, the game worked for me originally. It's a patch that has screwed thing up, I think the first one, and the second patch also does not work (it was that version I installed after I cleaned the original version off the PC to reinstall).

Nutlaw · 08-11-2009, 05:56 PM

That .. is a monster computer.

I'm sorry, Dave, but I don't know what else to suggest at this point. We've long past hit the limit of my knowledge. Again, apologies.

Dave178 · 08-11-2009, 06:02 PM

Well, it's a monster that's seriously unhappy, but that's a whole other story.

I really appreciate your help, I'm just disappointed as I loved the game. Do you have a link to the original game? I might try installing that clean, unpatched, and see what happens. It would be good to confirm it was a patch that broke it (or not!).

I just hope one of the technical team can pick this up and fix it.

Once more, thanks.

07-15-2009, 10:15 PM	#1 (permalink)
bravesfan09 Bat Boy Join Date: Jul 2009 Posts: 6 Thanks: 1 Thanked 0x in 0 posts	game crash when I click on manager news The game has started crashing every time I go into manager's news or get a personal message. Has this happeded to anyone else? It even does it when I start a new career.

07-22-2009, 11:17 PM	#3 (permalink)
dannon20 Bat Boy Join Date: Jun 2009 Posts: 19 Thanks: 0 Thanked 3x in 2 posts	Inbox causes game crash So I have posted this problem a couple of separate times now. But after two patches the problem still has not been addressed. Everytime that I attempt to open or use my inbox the game automatically crashes. Because of this I have had to disable message notification. The problem occurs in separate games. Also, I was going to attempt to uninstall and reinstall however, the game will not allow me to unlicense it. I'm sort of at a stand still.

07-28-2009, 10:18 PM	#5 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	Merging this thread with a related thread... __________________ Buy our games! \|\| Follow us on Twitter \|\| Follow us on Facebook! OOTP Knowledge Base \|\| Get Technical Support Note: I am currently on hiatus from my OOTP Developments duties. If you need help, please go through the Support Central link above!

08-07-2009, 12:36 PM	#6 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Have you guys tried deleting the files in your messages folder? It could be that a particular message was generated in the past that is causing your problems somehow. __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

08-07-2009, 12:42 PM	#8 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Are your graphics card drivers up to date? Have you tried using a different skin from within the game? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

07-16-2009, 08:14 AM	#2 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Happens to me to, I even uninstalled and reinstalled with the new 2.16 patch to no avail.

07-24-2009, 05:37 PM	#4 (permalink)
dannon20 Bat Boy Join Date: Jun 2009 Posts: 19 Thanks: 0 Thanked 3x in 2 posts	Update: I uninstalled and redownloaded and installed my game and it made no difference the inbox and message function for the game continues to be irrelevant to me while I play the game. This make me feel a little ripped off considering i didnt pay full price to not have certain features. A little help would be appreciated here.

08-07-2009, 12:37 PM	#7 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Yes, I emptied that, and still the crash occurs.

08-07-2009, 12:43 PM	#9 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Drivers, yes. Skin, will check. Thanks for the help.

08-07-2009, 06:13 PM	#10 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Just to be sure, updated drivers again, copied my game, deleted everything in the messages folder, loaded up the copy, changed skin from OOTP black to OOTP classic, and clicked the manager news icon, and OOTP stopped responding with the option to quit of have windows search for a solution and quit. No love, and really wanting to play the game!

08-08-2009, 09:52 AM	#11 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Have you tried entirely uninstalling OOTP from your computer (except your saved games, of course) and then reinstalling it? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

08-08-2009, 09:54 AM	#12 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Yes - no change

08-08-2009, 11:10 AM	#13 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Do any other screens cause crashes? Maybe the league News screen? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

08-08-2009, 02:19 PM	#14 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	No, just the one displaying the news items, accessed by clicking the envelope icon on the bar at the bottom of the screen.

08-09-2009, 10:49 AM	#16 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	No, it crashes when I use the drop-down menu too.

08-10-2009, 06:39 PM	#17 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	Which operating system are you using and how much RAM does your computer have? __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

08-11-2009, 02:23 AM	#18 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Windows Vista 64 bit Home Premium 8GB RAM Quad Core 8.8mHz For the record, the game worked for me originally. It's a patch that has screwed thing up, I think the first one, and the second patch also does not work (it was that version I installed after I cleaned the original version off the PC to reinstall).

08-11-2009, 05:56 PM	#19 (permalink)
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,529 Thanks: 79 Thanked 102x in 62 posts	That .. is a monster computer. I'm sorry, Dave, but I don't know what else to suggest at this point. We've long past hit the limit of my knowledge. Again, apologies. __________________ BJHL: GM of the Manhattan Crime Occasional Contributor to The Cardinal Nation

08-11-2009, 06:02 PM	#20 (permalink)
Dave178 Minors (Rookie Ball) Join Date: May 2006 Posts: 45 Thanks: 23 Thanked 1x in 1 post	Well, it's a monster that's seriously unhappy, but that's a whole other story. I really appreciate your help, I'm just disappointed as I loved the game. Do you have a link to the original game? I might try installing that clean, unpatched, and see what happens. It would be good to confirm it was a patch that broke it (or not!). I just hope one of the technical team can pick this up and fix it. Once more, thanks.

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