2nd OOTP Windows failure

[Malleus Dei]

This is the second failure of a (vanilla) Windows Vista OOTP X install. I had to get a license reissued the first time. All of the standard solutions (reinstall, etc.) have already been tried unsuccessfully. The game worked fine for months and this laptop and then BOOM it failed. Any ideas/advice?


Problem signature:
Problem Event Name: APPCRASH
Application Name: ootp10.exe
Application Version: 2.0.0.0
Application Timestamp: 4a3f34e9
Fault Module Name: ootp10.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 4a3f34e9
Exception Code: c0000096
Exception Offset: 00718636
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a28c
Additional Information 2: 9dbd7fd5ceaf66743cd52fbbcceb37ba
Additional Information 3: 8e11
Additional Information 4: 4381d1e9bcc8e8751c3777330d122ed2

[endgame]

Sorry, MD. Only found a couple of references to anything identical in gaming forums. One user indicated he solved his problem by uninstalling Vista Service Pack 1 and re-installing it. Another location indicated it may be a coding error in the divide by zero arena OR a signal to update sound and graphic drivers. I'm sure you're already current with the latter suggestion, but the Vista SP may be an option. I'm not sure how you really test it though. Just do it and see if the problem reoccurs? FWIW

[Malleus Dei]

Thanks, Endgame, will try all that.