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Old 09-06-2009, 01:13 PM   #1 (permalink)
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I bought a license, but I never got a code

I bought a Mac license thru the PISD store, and the purchase is debited from my PayPal account. But, there's no sign on PISD's end that I ever purchased anything. No "past purchases" or "licenses" show up in my PISD account, and I never got an email from PISD with my license code. I feel like I just lost $39.99.

Should I not have purchased thru this method? It seemed like the safest of them... I don't like purchasing in-game, typically.

So, please help. I'd like to play the game, as I've done in past versions, but I'm stuck! Thanks.
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Old 09-06-2009, 01:35 PM   #2 (permalink)
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You should probably contact PISD and/or read their FAQ. The one time I contacted them about something Paul was super fast in getting back to me with a detailed answer. It is the weekend though.
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Old 09-06-2009, 01:56 PM   #3 (permalink)
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Check your spam filters. I'd find it incredible that any transaction of that nature would not generate an E-mail or a page during the transaction that you should print.

And what kq76 says.
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Old 09-06-2009, 03:39 PM   #4 (permalink)
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All fixed

It's fixed up now. I did post over on the PISD message board, and Paul helped me out. Apparently just a very slow PayPal notification of my purchase went to PISD ... stuck in cyberspace somewhere!
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Old 09-06-2009, 04:00 PM   #5 (permalink)
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Problem solved and closed, then.
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