Wants my serial number/license half way through a season---again.

boris · 01-07-2010, 04:31 PM

It wants my license/serial number. This happened last time and finally I was able to start over with a new game. I want to resume this game and don's see how. The serial number I have written down does not work.

kq76 · 01-13-2010, 01:02 AM

I'm sure this isn't the reply you were hoping for, but all I can say is contact your licensor. It sounds like you have the mac OOTP10 version and if that's true then you want to contact PISD.

DanDiaz · 02-09-2010, 05:40 AM

I am randomly asked for my license all the time, I just keep it on my desktop and cut and paste it.

SteveP · 02-09-2010, 12:02 PM

Are you getting a specific message -- something to the effect that your system has changed, and so you need to enter your license again, or anything like that? Or is the game simply reverting to the Demo version?

A lot of people were having this type of problem with OOTP10 as first released, but I think it's pretty rare with the latest version. It might make it more difficult to figure out. At a minimum, I'd trash your installed version of the game and install a fresh downloaded copy ... after you get your licenses released, of course.

battists · 02-26-2010, 06:15 PM

Hi there. I'm very sorry it's taken us so long to post an "official" reply in this thread.

Still, I'd like to figure out if there is still an issue here, so we can make sure it gets taken care of for OOTP 11. Are you still experiencing this problem?

If so, what operating system are you using?

Thanks very much,

Steve

AirmenSmith · 03-05-2010, 09:40 PM

I know that every time I turn off my macbook pro and turn it back on I have to input my license again.

battists · 03-06-2010, 04:11 PM

Quote:

Originally Posted by AirmenSmith

I know that every time I turn off my macbook pro and turn it back on I have to input my license again.

Really, still? Even with the latest patch?

battists · 03-07-2010, 08:56 PM

I'm going to go ahead and close out this thread, for a few reasons:

First, we haven't heard back from the original poster at all in some time.

Second, Airmen, even if you are still needing to release your license, unfortunately there are no more patches planned for OOTP 10.

And, OOTP 11 will use a different vendor for Mac licenses, so it's not likely to be an issue with OOTP 11.

So, I'm afraid there's not a lot more I can offer at this point, so I'm going to close this issue out.

Airmen, if you'd like us to continue looking into your issue, could you please send in a ticket to our new support site?

Thanks!

01-07-2010, 04:31 PM	#1 (permalink)
boris Bat Boy Join Date: Sep 2008 Posts: 8 Thanks: 1 Thanked 0x in 0 posts	Wants my serial number/license half way through a season---again. It wants my license/serial number. This happened last time and finally I was able to start over with a new game. I want to resume this game and don's see how. The serial number I have written down does not work.

01-13-2010, 01:02 AM	#2 (permalink)
kq76 Global Moderator Join Date: Nov 2002 Location: Vancouver Posts: 7,623 Thanks: 281 Thanked 332x in 190 posts	I'm sure this isn't the reply you were hoping for, but all I can say is contact your licensor. It sounds like you have the mac OOTP10 version and if that's true then you want to contact PISD. __________________ Useful Links: Manuals \| Downloads \| Newsletters \| Knowledge Base \| New Tech Support \| Updated Forum Rules Interactive Online League Directory - find or advertise a league today! Canadian Baseball League - uses OOTP11, running steadily since April 2002

02-09-2010, 05:40 AM	#3 (permalink)
DanDiaz Minors (Double A) Join Date: Feb 2009 Posts: 147 Thanks: 8 Thanked 24x in 14 posts	Yeah I get this all the time I am randomly asked for my license all the time, I just keep it on my desktop and cut and paste it.

02-26-2010, 06:15 PM	#5 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	Hi there. I'm very sorry it's taken us so long to post an "official" reply in this thread. Still, I'd like to figure out if there is still an issue here, so we can make sure it gets taken care of for OOTP 11. Are you still experiencing this problem? If so, what operating system are you using? Thanks very much, Steve __________________ Buy our games! \|\| Follow us on Twitter \|\| Follow us on Facebook! OOTP Knowledge Base \|\| Get Technical Support Note: I am currently on hiatus from my OOTP Developments duties. If you need help, please go through the Support Central link above!

03-05-2010, 09:40 PM	#6 (permalink)
AirmenSmith All Star Starter Join Date: Apr 2006 Location: San Antonio TX Posts: 1,155 Thanks: 120 Thanked 124x in 70 posts	I know that every time I turn off my macbook pro and turn it back on I have to input my license again. __________________ Go to ITP forums and show your support for the greatest baseball RPG ever

02-09-2010, 12:02 PM	#4 (permalink)
SteveP Moderator Join Date: Aug 2008 Posts: 2,776 Thanks: 6 Thanked 261x in 198 posts	Are you getting a specific message -- something to the effect that your system has changed, and so you need to enter your license again, or anything like that? Or is the game simply reverting to the Demo version? A lot of people were having this type of problem with OOTP10 as first released, but I think it's pretty rare with the latest version. It might make it more difficult to figure out. At a minimum, I'd trash your installed version of the game and install a fresh downloaded copy ... after you get your licenses released, of course.

03-07-2010, 08:56 PM	#8 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,189 Blog Entries: 7 Thanks: 31 Thanked 776x in 220 posts	I'm going to go ahead and close out this thread, for a few reasons: First, we haven't heard back from the original poster at all in some time. Second, Airmen, even if you are still needing to release your license, unfortunately there are no more patches planned for OOTP 10. And, OOTP 11 will use a different vendor for Mac licenses, so it's not likely to be an issue with OOTP 11. So, I'm afraid there's not a lot more I can offer at this point, so I'm going to close this issue out. Airmen, if you'd like us to continue looking into your issue, could you please send in a ticket to our new support site? Thanks! __________________ Buy our games! \|\| Follow us on Twitter \|\| Follow us on Facebook! OOTP Knowledge Base \|\| Get Technical Support Note: I am currently on hiatus from my OOTP Developments duties. If you need help, please go through the Support Central link above!

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