"Mismatched Address" Error when Ordering

Storm · 04-22-2009, 12:54 PM

This is probably more of an issue with elicense than OOTP, but when I went to pre order my copy, the site is flagged with "mismatched address". The game itself and the company looks legitimate (and I'm sure it is), but is there anyway you could put my mind at ease here before I enter my credit card information?

Tony M · 04-22-2009, 01:30 PM

At what point in the ordering process are you getting this error message and what browser are you using?

Storm · 04-22-2009, 02:14 PM

I get the message immediatly after hitting the checkout button, which takes you to the screen where you enter your credit card information. I'm using IE8.

EDIT: I fixed the problem. I shouldn't have even posted before trying this, but I did. My explorer bar had https://elicense.com when it should have been https://www.elicense.com. Since, I haven't recieved the error.

Tony M · 04-24-2009, 04:15 AM

Ah. Glad it's sorted. I couldn't replicate the error at my end.

04-22-2009, 12:54 PM	#1 (permalink)
Storm Minors (Double A) Join Date: Apr 2009 Posts: 164 Blog Entries: 2 Thanks: 17 Thanked 45x in 17 posts	"Mismatched Address" Error when Ordering This is probably more of an issue with elicense than OOTP, but when I went to pre order my copy, the site is flagged with "mismatched address". The game itself and the company looks legitimate (and I'm sure it is), but is there anyway you could put my mind at ease here before I enter my credit card information?

04-22-2009, 01:30 PM	#2 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,113 Blog Entries: 3 Thanks: 38 Thanked 309x in 179 posts	At what point in the ordering process are you getting this error message and what browser are you using? __________________ This signature is intentionally blank

04-22-2009, 02:14 PM	#3 (permalink)
Storm Minors (Double A) Join Date: Apr 2009 Posts: 164 Blog Entries: 2 Thanks: 17 Thanked 45x in 17 posts	I get the message immediatly after hitting the checkout button, which takes you to the screen where you enter your credit card information. I'm using IE8. EDIT: I fixed the problem. I shouldn't have even posted before trying this, but I did. My explorer bar had https://elicense.com when it should have been https://www.elicense.com. Since, I haven't recieved the error. Last edited by Storm; 04-22-2009 at 02:52 PM.

04-24-2009, 04:15 AM	#4 (permalink)
Tony M Global Moderator Join Date: Feb 2006 Location: Here Posts: 6,113 Blog Entries: 3 Thanks: 38 Thanked 309x in 179 posts	Ah. Glad it's sorted. I couldn't replicate the error at my end. __________________ This signature is intentionally blank

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