Refund requests

texasmame · 08-17-2009, 04:14 PM

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

rem · 08-17-2009, 04:43 PM

I'm still waiting on my refund from OOTP6 not having H2H.

thamolas · 08-17-2009, 05:19 PM

Quote:

Originally Posted by texasmame

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

The game is currently unplayable for me, too. I'm waiting for the next patch before throwing in the towel completely.

Malleus Dei · 08-17-2009, 05:29 PM

Quote:

Originally Posted by remangiii

I'm still waiting on my refund from OOTP6 not having H2H.

Yeah, where's our checks?

silvam14 · 08-17-2009, 05:50 PM

Quote:

Originally Posted by texasmame

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

I would think refunds would probably be handled by PM or e-mail request. Don't see how posting this on the general forum is going to expedite your request.

There is one more patch still to come, though it is already mid-august and a little late in the season for any baseball game to still be waiting on patches IMO.

bababui · 08-17-2009, 05:50 PM

Quote:

Originally Posted by texasmame

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

Why not wait a week or two till the next patch comes out? Couldnt hurt.

texasmame · 08-17-2009, 09:48 PM

Quote:

Originally Posted by bababui

Why not wait a week or two till the next patch comes out? Couldnt hurt.

I'm guessing that'll be what I have to do. Should that not resolve it, then what?

bababui · 08-17-2009, 10:01 PM

You could start a new universe. How many other games let you transfer saves from one iteration to another?

PhillieFever · 08-17-2009, 10:30 PM

Quote:

Originally Posted by bababui

You could start a new universe. How many other games let you transfer saves from one iteration to another?

HaHa,yeah let's see Madden or MLB The Show let you do that.

satchel · 08-17-2009, 10:39 PM

Quote:

Originally Posted by texasmame

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

Saying that "the game is unusable" is way off base. Maybe it messes up the pitching staffs in rare league imports, but I'm playing three imported v9 leagues, and none of them are messed up.

BusterKing · 08-18-2009, 02:22 AM

Quote:

Originally Posted by bababui

You could start a new universe. How many other games let you transfer saves from one iteration to another?

Like buying a car and wanting a refund because you got a flat tire.

Little unrealistic, but there are always weird requests.

tajoumaru · 08-18-2009, 03:52 AM

Quote:

Originally Posted by texasmame

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

This is a goofy and irritating issue, but I don't see how it renders the game "unusable". Maybe it renders it "unrealistic" if anything.

You should see what happened when I imported my OOTP9 game--OOTPX created a new, ficticious major league for some unexplained reason and added it to my existing universe. I'm unable to delete this new league or do anything with it--it's like a benign tumor I can't excise.

bababui · 08-18-2009, 04:07 AM

If he thinks his OOTPX universe is unplayable..he should try playing Hearts of Iron 3.

bosunmate · 08-18-2009, 12:46 PM

Quote:

Originally Posted by texasmame

I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point.

As the game is still currently unusable when importing from OOTP 9 due to this problem:

BZ 3134: Major problem with pitching staffs

I would like to formally request a refund or a full credit for next year's version.

Should anyone else feel the same, please add to this thread.

I would also wait for the next patch, but as far as a refund goes i doubt it very much...You have already had the game for a few months so i would be surprised...The last patch fixed the pitcher problem, however I don't import my leagues, i always start new leagues with each release. I can understand why your frustrated, i hope the patch includes a fix for you..

Eugene Church · 08-18-2009, 02:03 PM

Quote:

Originally Posted by texasmame

I'm guessing that'll be what I have to do. Should that not resolve it, then what?

Do as several have suggested, wait until the final patch is released and see if it solves your problem.

If the problem still persists and the game is unplayable, at that time I would email Steve and Markus and state my reason for the refund request.

If conversion is the problem, I would be unhappy, too.

I am waiting for the final patch before I convert my OOTP9 league to OOTP10.

Killing Time · 08-18-2009, 05:27 PM

Quote:

Originally Posted by bababui

he should try playing Hearts of Iron 3.

Do you have it? Are there problems with it?

ravinhood · 08-19-2009, 08:39 AM

Quote:

Originally Posted by bababui

You could start a new universe. How many other games let you transfer saves from one iteration to another?

Ummm all the Paradox games do from EU:Rome all the way to HOI II. EU:ROME connects to Crusader Kings which in turn connects to EU:II/III which in turn connects to Victoria which in turn connects to HOI I/II. Saved game file to save game file.

So, fixed your butt didn't I?

bababui · 08-19-2009, 11:59 AM

Quote:

Originally Posted by ravinhood

Ummm all the Paradox games do from EU:Rome all the way to HOI II. EU:ROME connects to Crusader Kings which in turn connects to EU:II/III which in turn connects to Victoria which in turn connects to HOI I/II. Saved game file to save game file.

So, fixed your butt didn't I?

Try using that 1940 HoI 2 save on HoI 3.

texasmame · 08-31-2009, 11:11 AM

Quote:

Originally Posted by BusterKing

Like buying a car and wanting a refund because you got a flat tire.

Little unrealistic, but there are always weird requests.

Hardly.

Again, review the thread in the bugs section.

http://www.ootpdevelopments.com/boar...ng-staffs.html

For imported leagues, it makes the game unusable and, frankly, a waste of money.

Unacceptable.

conception · 09-01-2009, 09:03 AM

My league imported just fine but after a while playing OOTPX, I thought the game would much better enjoyed with a new league.

The reality is that any game which introduces completely new ratings systems (like the new pitching system) is going to encounter some problems being flawlessly backwards compatible because it has to account for values that weren't there in the old version. And after approximating these values taking into account the existing ratings of the pitchers you have, the resulting ratings made the AI think that these relievers were made better starters than the guys in the rotation.

There is no real bug, so to speak, and the game is working properly. Just because Papelbon is the closer in Boston doesn't mean an AI processing raw empirical information with no pre-conceptions wouldn't find him a better starter; after all, he was brought up as a starter, has the stuff to be a starter, and most think that starters are far more valuable than closers.

I think some serious under-estimation of what these core game engine changes meant occurred. OOTPX functions well for leagues designed with its pitching system in mind. Having oddities creep on upon converting older leagues is absolutely unavoidable, unforunately. I bought Roller Coaster Tycoon 3 hoping I could use my old roller coasters in the game, and when some of them didn't import correctly I didn't demand a refund claiming the game didn't was unplayable.

08-17-2009, 04:14 PM	#1 (permalink)
texasmame All Star Reserve Join Date: Apr 2007 Location: Planet Texas Posts: 619 Thanked 16x in 14 posts	Refund requests I'm still using OOTP 9 and am happy with it but having pre-paid for 10 and STILL not being able to use it is pretty much inexcusable at this point. As the game is still currently unusable when importing from OOTP 9 due to this problem: BZ 3134: Major problem with pitching staffs I would like to formally request a refund or a full credit for next year's version. Should anyone else feel the same, please add to this thread. __________________ Currently helming the expansion "Curlville Pubies" in pre-season after leading the Granite City Krazy Kats to a Fourpeat.

08-17-2009, 04:43 PM	#2 (permalink)
rem Hall Of Famer Join Date: Jul 2003 Location: College Park, Md. Posts: 4,985 Thanked 7x in 5 posts	I'm still waiting on my refund from OOTP6 not having H2H. __________________ Born To Play: Commissioner, Baltimore Orioles GM MLB 93: Baltimore Orioles OTBA: Washington Filibusters 2005 Winner of LL's Pick the Loser Contest! - 15-0

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09-01-2009, 09:03 AM	#20 (permalink)
conception All Star Reserve Join Date: Jan 2008 Posts: 861 Thanked 77x in 45 posts	My league imported just fine but after a while playing OOTPX, I thought the game would much better enjoyed with a new league. The reality is that any game which introduces completely new ratings systems (like the new pitching system) is going to encounter some problems being flawlessly backwards compatible because it has to account for values that weren't there in the old version. And after approximating these values taking into account the existing ratings of the pitchers you have, the resulting ratings made the AI think that these relievers were made better starters than the guys in the rotation. There is no real bug, so to speak, and the game is working properly. Just because Papelbon is the closer in Boston doesn't mean an AI processing raw empirical information with no pre-conceptions wouldn't find him a better starter; after all, he was brought up as a starter, has the stuff to be a starter, and most think that starters are far more valuable than closers. I think some serious under-estimation of what these core game engine changes meant occurred. OOTPX functions well for leagues designed with its pitching system in mind. Having oddities creep on upon converting older leagues is absolutely unavoidable, unforunately. I bought Roller Coaster Tycoon 3 hoping I could use my old roller coasters in the game, and when some of them didn't import correctly I didn't demand a refund claiming the game didn't was unplayable.