Demo version message after re-install

jmknpk2 · 04-03-2010, 06:45 AM

I'm not really a newbie, but this is a newbie type question. I was trying to debug a problem. So I un-licensed, then un-installed, then re-installed the game.

Now I get a message pop-up when I start the game that I'm using a demo version, asking if I'd like to purchase. But when I re-installed the game I entered the valid code. I followed the "purchase" link to see if I just needed to re-enter the code, but it took me to a virtual store instead.

So what's going on? Do I need to do anything?

Thanks

jmknpk2 · 04-03-2010, 01:24 PM

I took another look at this situation. I do not see any means of entering the order id or otherwise specifying that I am a legitimate owner of OOTP X. All I see is an option to "Buy" that takes me to an online shopping site.

I entered the order id when I installed the game. It did not give me any error message or otherwise indicate a problem with the order id. Why am I getting the demo notification? How do I resolve this? I really would not want my legitimate use of OOTP interrupted.

kq76 · 04-03-2010, 02:34 PM

Post your problem at the new tech support site (link in my sig) and someone should help you.

jmknpk2 · 04-03-2010, 06:38 PM

Thanks kq76. But the problem mysteriously disappeared after a couple restarts and maybe a reboot.

04-03-2010, 06:45 AM	#1 (permalink)
jmknpk2 All Star Reserve Join Date: Mar 2007 Posts: 706 Thanks: 67 Thanked 103x in 61 posts	Demo version message after re-install I'm not really a newbie, but this is a newbie type question. I was trying to debug a problem. So I un-licensed, then un-installed, then re-installed the game. Now I get a message pop-up when I start the game that I'm using a demo version, asking if I'd like to purchase. But when I re-installed the game I entered the valid code. I followed the "purchase" link to see if I just needed to re-enter the code, but it took me to a virtual store instead. So what's going on? Do I need to do anything? Thanks Last edited by jmknpk2; 04-03-2010 at 06:48 AM.

04-03-2010, 02:34 PM	#3 (permalink)
kq76 Global Moderator Join Date: Nov 2002 Location: Vancouver Posts: 7,623 Thanks: 282 Thanked 332x in 190 posts	Post your problem at the new tech support site (link in my sig) and someone should help you. __________________ Useful Links: Manuals \| Downloads \| Newsletters \| Knowledge Base \| New Tech Support \| Updated Forum Rules Interactive Online League Directory - find or advertise a league today! Canadian Baseball League - uses OOTP11, running steadily since April 2002

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04-03-2010, 01:24 PM	#2 (permalink)
jmknpk2 All Star Reserve Join Date: Mar 2007 Posts: 706 Thanks: 67 Thanked 103x in 61 posts	I took another look at this situation. I do not see any means of entering the order id or otherwise specifying that I am a legitimate owner of OOTP X. All I see is an option to "Buy" that takes me to an online shopping site. I entered the order id when I installed the game. It did not give me any error message or otherwise indicate a problem with the order id. Why am I getting the demo notification? How do I resolve this? I really would not want my legitimate use of OOTP interrupted.

04-03-2010, 06:38 PM	#4 (permalink)
jmknpk2 All Star Reserve Join Date: Mar 2007 Posts: 706 Thanks: 67 Thanked 103x in 61 posts	Thanks kq76. But the problem mysteriously disappeared after a couple restarts and maybe a reboot.