Activation error...

GBS · 04-12-2010, 07:16 AM

I have entered the serial # as per instruction several times and get the error message "Could not activate...please try again." Can anyone else tell me how to get past this?

dancariaz · 04-12-2010, 07:17 AM

same problem here

DustinthePOWERHOUSE · 04-12-2010, 07:19 AM

Try this...

Go to your e-mail and literally copy the serial number from the e-mail. Don't try to type it in.

It worked for me, and heck it's worth a try.

Hope it works!

(Also keep the OOTP11 part)

GBS · 04-12-2010, 07:20 AM

Never mind...figured it out...as usual, my fault.

Markus Heinsohn · 04-12-2010, 07:21 AM

Try copy & paste (Ctrl-V to paste it into the dialog) the license number.

Also, please make sure that any firewall is disabled temporarily (windows firewall or the one in your router).

battists · 04-12-2010, 07:21 AM

Guys, please go to tech support (link in my sig) if you're having problems! We won't see everything if it's scattered all over the forums!!

dancariaz · 04-12-2010, 07:23 AM

Quote:

Originally Posted by GBS

Never mind...figured it out...as usual, my fault.

what did you do?

old timer · 04-12-2010, 07:24 AM

This is possibly the result of a firewall blocking the activation. Either your security software or possibly even your router will need its firewall disabled just for the short moment while you're trying to activate. You can reenable it immediately afterward and all should be well.

Try this and let us know if that helps. If this doesn't help or if you need help in doing this, open a support ticket here:
OOTP Developments Support Overview

Thanks!

Cryomaniac · 04-12-2010, 07:36 AM

Quote:

Originally Posted by battists

Guys, please go to tech support (link in my sig) if you're having problems! We won't see everything if it's scattered all over the forums!!

This is the reason why the Tech Support forum was a good idea!

GBS · 04-12-2010, 09:37 AM

Quote:

Originally Posted by dancariaz

what did you do?

I was leaving off the OOTP11 at the front of the serial number.

04-12-2010, 07:16 AM	#1 (permalink)
GBS Minors (Triple A) Join Date: Jun 2006 Posts: 230 Thanks: 1 Thanked 4x in 3 posts	Activation error... I have entered the serial # as per instruction several times and get the error message "Could not activate...please try again." Can anyone else tell me how to get past this?

04-12-2010, 07:17 AM	#2 (permalink)
dancariaz Minors (Rookie Ball) Join Date: Jul 2008 Location: Germany Posts: 25 Thanks: 18 Thanked 0x in 0 posts	same problem here __________________

04-12-2010, 07:21 AM	#5 (permalink)
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 14,898 Thanks: 821 Thanked 9,855x in 1,789 posts	Try copy & paste (Ctrl-V to paste it into the dialog) the license number. Also, please make sure that any firewall is disabled temporarily (windows firewall or the one in your router). __________________ Buy OOTP Developments' Games ... OOTP is on Twitter now ... And, a Facebook page too!

04-12-2010, 07:21 AM	#6 (permalink)
battists OOTP Developments Join Date: Jul 2004 Posts: 17,194 Blog Entries: 7 Thanks: 31 Thanked 779x in 220 posts	Guys, please go to tech support (link in my sig) if you're having problems! We won't see everything if it's scattered all over the forums!! __________________ Buy our games! \|\| Follow us on Twitter \|\| Follow us on Facebook! OOTP Knowledge Base \|\| Get Technical Support Note: I am currently on hiatus from my OOTP Developments duties. If you need help, please go through the Support Central link above!

04-12-2010, 07:24 AM	#8 (permalink)
old timer Global Moderator Join Date: May 2002 Posts: 819 Thanks: 429 Thanked 147x in 99 posts	This is possibly the result of a firewall blocking the activation. Either your security software or possibly even your router will need its firewall disabled just for the short moment while you're trying to activate. You can reenable it immediately afterward and all should be well. Try this and let us know if that helps. If this doesn't help or if you need help in doing this, open a support ticket here: OOTP Developments Support Overview Thanks! __________________ Useful links: Knowledgebase/File a Support Ticket \| Manual \| Downloads (old versions too!)

04-12-2010, 07:19 AM	#3 (permalink)
DustinthePOWERHOUSE Minors (Double A) Join Date: Nov 2008 Location: Boston Posts: 189 Thanks: 106 Thanked 33x in 25 posts	Try this... Go to your e-mail and literally copy the serial number from the e-mail. Don't try to type it in. It worked for me, and heck it's worth a try. Hope it works! (Also keep the OOTP11 part)

04-12-2010, 07:20 AM	#4 (permalink)
GBS Minors (Triple A) Join Date: Jun 2006 Posts: 230 Thanks: 1 Thanked 4x in 3 posts	Never mind...figured it out...as usual, my fault.

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