ootp8.exe fatal application error.

asurob · 12-14-2007, 06:19 PM

installed the game on my laptop....hit the install license...that goes smoothly. Launch the game and i get this error....it says its unable to open the user data folder and asks me the reinstall the game.

I have done that.

3 times

same error.

I tried to get an answer at the tech support forum...no one is home there

asurob · 12-14-2007, 07:39 PM

okay, so I tried this on a completely different XP laptop. Same exact error. ....help me obi wan help me

bababui · 12-14-2007, 07:45 PM

Perhaps there was an error during the download. Maybe you should delete the game and download again.

asurob · 12-14-2007, 07:49 PM

Quote:

Originally Posted by bababui

Perhaps there was an error during the download. Maybe you should delete the game and download again.

Done that, multiple times. I am downloading it straight from the license site. I have also grabbed the execution file (ootp application file) patch and dropped that straight in and still no dice.

this one has me ....

RchW · 12-14-2007, 07:52 PM

Did you install to the default folder ie C:\program files\Out of The Park Developments\OOTP 8?

Even though you are on XP the game is set up for Vista and splits up some files and folders to multiple locations. If the install folder is in a different path, perhaps the other locations are not being read correctly. Only a guess on my part, I'm definitely not an expert on installation issues.

The error message means that it cannot find the data folder with saved games and quickstart games in it. I've had this issue with Vista but not XP.

asurob · 12-14-2007, 07:57 PM

hmmm, Ill take a look at that. I had no issues with my vista in stall (once I changed the administrator rights). Good idea.

RchW · 12-14-2007, 08:03 PM

Dola

Re-install the game but don't launch it. Using your file manager, check that you have a Out of the park developments folder under

C:\Documents and Settings\"your current profile"\Application Data\Out... ...
C:\Documents and Settings\"your current profile"\My documents\Out... ...

Number one has the config files with paths. Number two has the ..\Data\saved games folder.

Hope this helps.

asurob · 12-14-2007, 08:18 PM

nope i dont, and I know why. I work for a university football team and am installing this on my work laptop. Problem is...the my docs file is pointed at a university server instead of the local drive....

of course i have no idea how to change that...wonder if the IT guys is still about.

Thank you for your help in solving the mystery

lencombs · 12-14-2007, 08:30 PM

running Vista right now, but I know you can change the path of the My Documents folder on XP.

Right click my documents check options availble, etc, type My Documents in help. Try to change it's location to your hard drive.

asurob · 12-14-2007, 10:10 PM

Quote:

Originally Posted by lencombs

running Vista right now, but I know you can change the path of the My Documents folder on XP.

Right click my documents check options availble, etc, type My Documents in help. Try to change it's location to your hard drive.

Tried that, but the options are blocked out. I will track my IT guy down on monday...must have OOTP at bowl site

.

12-14-2007, 06:19 PM	#1 (permalink)
asurob Minors (Single A) Join Date: Aug 2006 Posts: 94	ootp8.exe fatal application error. installed the game on my laptop....hit the install license...that goes smoothly. Launch the game and i get this error....it says its unable to open the user data folder and asks me the reinstall the game. I have done that. 3 times same error. I tried to get an answer at the tech support forum...no one is home there

12-14-2007, 07:39 PM	#2 (permalink)
asurob Minors (Single A) Join Date: Aug 2006 Posts: 94	hmmm okay, so I tried this on a completely different XP laptop. Same exact error. ....help me obi wan help me

12-14-2007, 07:45 PM	#3 (permalink)
bababui Hall Of Famer Join Date: Mar 2005 Location: Los Angeles Posts: 12,556 Warnings: 1	Perhaps there was an error during the download. Maybe you should delete the game and download again. __________________ <mcsim02> you know...one day the word pron is actually going to replace the word porn for good...and then in the year 2055 some internet geek is gonna think hes really funny by calling it 'porn' instead of 'pron'...and it will be a horrible horrible cycle

12-14-2007, 07:57 PM	#6 (permalink)
asurob Minors (Single A) Join Date: Aug 2006 Posts: 94	good idea hmmm, Ill take a look at that. I had no issues with my vista in stall (once I changed the administrator rights). Good idea.

12-14-2007, 08:30 PM	#9 (permalink)
lencombs Major Leagues Join Date: Dec 2002 Location: Virginia Posts: 320	running Vista right now, but I know you can change the path of the My Documents folder on XP. Right click my documents check options availble, etc, type My Documents in help. Try to change it's location to your hard drive. __________________ "A passion for statistics is the earmark of a literate people." - Paul Fisher "Baseball isn't statistics. Baseball is (Joe) DiMaggio rounding second." - Jimmy Cannon http://www.baseball-almanac.com/

12-14-2007, 08:18 PM	#8 (permalink)
asurob Minors (Single A) Join Date: Aug 2006 Posts: 94	nope i dont, and I know why. I work for a university football team and am installing this on my work laptop. Problem is...the my docs file is pointed at a university server instead of the local drive.... of course i have no idea how to change that...wonder if the IT guys is still about. Thank you for your help in solving the mystery

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