Tech Question

gerrygeil · 04-12-2008, 11:23 AM

I have recently purchased the new version ootp 8.

Everything downloaded, I started it up, paid for the game online and then *poof*

ootp8.exe.fatal application exit
unable to open data folder! please reinstall ootp8

I have tried about everything I know to solve the problem.
1. Reinstalled the game from the downloaded exe file
2. Uninstalled the game and redownloaded everything
3. Manually gone in and deleted all ootp files (except my lincense file)

My PC is networked, but I saved the program to my local C drive (as I saw the same error in a 3/22/07 post from administrator battists

Anyone else ran into the same problem?

DOES ANYONE HAVE A SOLUTION???

Who Killed Kenny? · 04-14-2008, 06:01 PM

Maybe its a permissions thing? Try changing the permissions of the folder to read-write-execute.

Also post in the Tech Support Forum, someone there should be able to help you out.

old timer · 04-14-2008, 10:03 PM

If you're using Vista and haven't changed the default location for the data, try right clicking the program icon and choose "run as administrator" and see if this solves the problem. If so, you can make this the default.

Ramzavail · 04-14-2008, 10:20 PM

I actually just started to get this message today - I had to move my .lg folders out of my documents folder b/c I have OOTP on my work laptop and my IT guy was telling me to move my OOTP folders out of my documents b/c they backup our my documents folders all the time. A tad embarassing, but they are pretty lax about that stuff.

So I moved all my .lg folders to program files, hoping I'd be able to search for it within the game, but no dice. I got this error - any help?

old timer · 04-14-2008, 10:30 PM

Quote:

Originally Posted by Ramzavail

So I moved all my .lg folders to program files, hoping I'd be able to search for it within the game, but no dice. I got this error - any help?

Did you go to "Game Preferences" and change the option "Custom User Data Path (*)" to point to the new location? This option is available when you first start OOTP up (before you choose continue game) and it's also on the "Game" menu.

Ramzavail · 04-14-2008, 10:42 PM

I cant get into the game to do that.

04-12-2008, 11:23 AM	#1 (permalink)
gerrygeil Bat Boy Join Date: Apr 2008 Location: Cumberland, MD Posts: 6	Tech Question I have recently purchased the new version ootp 8. Everything downloaded, I started it up, paid for the game online and then poof ootp8.exe.fatal application exit unable to open data folder! please reinstall ootp8 I have tried about everything I know to solve the problem. 1. Reinstalled the game from the downloaded exe file 2. Uninstalled the game and redownloaded everything 3. Manually gone in and deleted all ootp files (except my lincense file) My PC is networked, but I saved the program to my local C drive (as I saw the same error in a 3/22/07 post from administrator battists Anyone else ran into the same problem? DOES ANYONE HAVE A SOLUTION???

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04-14-2008, 06:01 PM	#2 (permalink)
Who Killed Kenny? Minors (Triple A) Join Date: Mar 2007 Posts: 216	Maybe its a permissions thing? Try changing the permissions of the folder to read-write-execute. Also post in the Tech Support Forum, someone there should be able to help you out.

04-14-2008, 10:03 PM	#3 (permalink)
old timer Minors (Triple A) Join Date: May 2002 Posts: 263	If you're using Vista and haven't changed the default location for the data, try right clicking the program icon and choose "run as administrator" and see if this solves the problem. If so, you can make this the default.

04-14-2008, 10:20 PM	#4 (permalink)
Ramzavail Minors (Double A) Join Date: Apr 2002 Location: NY Posts: 127	I actually just started to get this message today - I had to move my .lg folders out of my documents folder b/c I have OOTP on my work laptop and my IT guy was telling me to move my OOTP folders out of my documents b/c they backup our my documents folders all the time. A tad embarassing, but they are pretty lax about that stuff. So I moved all my .lg folders to program files, hoping I'd be able to search for it within the game, but no dice. I got this error - any help?

04-14-2008, 10:42 PM	#6 (permalink)
Ramzavail Minors (Double A) Join Date: Apr 2002 Location: NY Posts: 127	I cant get into the game to do that.