Trace mode is typically only needed when troubleshooting issues.
To turn on trace mode, start with
OOTP closed, then do this:
1. Open the Windows Start menu, click on "Run", enter
%appdata%\Sports Interactive\OOTP Baseball 2007\data\config and hit Enter. This should open a folder with some config files in it.
2. Open the "app" file with Notepad or some other simple text editor.
3. Look for the line that says trace_mode, and change the value from a 0 to a 1.
4. Save and close the file.
5. Start up
OOTP and proceed to whatever point Tech Support wants you to.
6. Quit
OOTP
7. Look in C:\Program Files\Sports Interactive\
OOTP Baseball 2007 or wherever the program is installed for a file called
ootp.log, and provide that information!