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Old 07-16-2011, 12:23 AM   #41
ramairluvr
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Sucks

If you want technical support your best bet is to ask one of the old-timers on the board. I had a terrible experience with the support folks and although they replied to my issue to let me know they recieved my problem, they never replied back with a solution, even after repeated requests for updates or answers. This has been going on for over 6 months now, so good luck with tech support...
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Old 07-13-2014, 02:20 PM   #42
tigiras
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the system sucks. I have been locked out of my game after using it for months. Just one day the activation key is not longer good. I contacted Tech Support but never got a response!!!! What a joke! I thought when I paid my $20 I would be able to use the game indefinitely. I didn't know the $20 was only for 6 months!! Sickening!!!
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Old 08-27-2014, 11:32 AM   #43
eliteelect
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There is an issue with my order and I am having a very difficult time getting a response let alone any kind of help. I have sent three emails out to support@ootpdevelopments.com. It has been since August 16th and I have yet to get a response. I have the day off so I tried calling the number they have listed to place an order in the hopes they would be able to at least offer some kind of help in finding a way to get a response or help. She recommended the same email address. When I told her that wasn't working out very well she told me to open a ticket. I registered and now the site to open a ticket is down. This is incredibly frustrating.

Just a side note, I got an email (automated response) when I signed up for the forums in only a few minutes. Why can't I get a response from support?

Update - I have received help. OOTP is a quality company and I am very appreciative that they were able to help me.

Last edited by eliteelect; 09-09-2014 at 09:34 PM.
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Old 08-27-2014, 03:33 PM   #44
Bigrod
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Ok..here's the deal folks. There's a problem that they're working on as email replies from the support site aren't being sent out. Until Andreas can get that fixed, do the following in this post here
http://www.ootpdevelopments.com/boar...ml#post3743595

Last edited by Bigrod; 08-27-2014 at 03:55 PM.
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Old 10-08-2015, 08:31 PM   #45
TheGrackle
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Hi Ya All
I'm migrating from PC Windows to Linux (Xubuntu). Is it possible to load a Windows 10 OOTP16 saved game to a Linux based OOTP16? Thanks and OOTP get's better and better each year !
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Old 04-24-2016, 10:23 AM   #46
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Question All star teams

I am a new user. I am interested in setting up a league with all star teams using historical players from different years. I assume this would be under fictional teams option. Can you transfer players from different years into the all star league? I appreciate any guidance.
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Old 01-30-2017, 05:36 AM   #47
Keral
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I love this ticketing system. By using this system users can get ultimate response for their queries.
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Old 11-10-2017, 09:13 PM   #48
Amazin69
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I submitted my ticket last Thursday (2nd November). I received an automated response acknowledging my submission, and promising to reply as soon as possible.

And…nothing further. How long should I be waiting for a reply? My game (FHM4, newly purchased) won't start without crashing "unexpectedly". I've learned to expect the "unexpected" by now.

Help, please.
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Old 11-10-2017, 11:59 PM   #49
ihatenames
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You might have a faster response posting in this forum:
http://www.ootpdevelopments.com/boar...lay.php?f=3932

Just a shot in the dark, but have you tried uninstalling and reinstalling the game?
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Thank you for this post:
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Old 11-11-2017, 04:56 PM   #50
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Quote:
Just a shot in the dark, but have you tried uninstalling and reinstalling the game?
Yes, and I've also tried the other basic suggestion, installing the game into a custom folder. Still no luck, I'm afraid.

Off to try the other thread. Thanks for the link.
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Old 08-16-2018, 01:49 AM   #51
Bengal57
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Getting a blank screen after playing game a few minutes

This just started happening, I look in the knowledge base and nothing there, I open the game and begin playing then all of a sudden my screen goes black and it says no input. Driving me crazy, why is it doing this? Is it happening to anyone else? Does anyone know the fix? Thanks
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Old 08-16-2018, 06:07 AM   #52
Lukas Berger
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Quote:
Originally Posted by Bengal57 View Post
This just started happening, I look in the knowledge base and nothing there, I open the game and begin playing then all of a sudden my screen goes black and it says no input. Driving me crazy, why is it doing this? Is it happening to anyone else? Does anyone know the fix? Thanks
Can you tell me what you're doing just before that happens? Are you just playing out the game? Do you minimize OOTP or anything before it happens?

Also it would help to know the following. What are your system specs? What resolution are you playing in? Are you playing in windowed or full-screen mode? Are you running any other programs at the same time as OOTP?

Let me know that and I'll have a better idea of what might be going on and how to help. Thanks!
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