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Old 11-10-2018, 11:02 AM   #1
wualumni
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License Issue on Steam After Latest Update

Hi,

Is anyone else having license issues with OOTP 19 after the latest update on Steam? It won't even accept the previously working key.

Thanks,

Jason
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Old 11-11-2018, 02:15 AM   #2
Markus Heinsohn
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Can you explain? The Steam version does not need a license key. Did you install the eSellerate version over your Steam version by accident? Try re-installing OOTP 19 from your steam client game library.
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Old 11-11-2018, 09:49 AM   #3
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I didn't install anything - just opened the game via Steam and it was asking for the license. I did notice that it was version 19.9.114 and Steam thought that was the latest update. Uninstalling and re-installing via Steam didn't resolve the issue.

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Old 11-11-2018, 02:04 PM   #4
Lukas Berger
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We're looking into this. We've gotten a few reports of this, so it seems something is wrong, but not enough reports that it's a problem for everyone (or even most people).

What OS are you on?
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Old 11-11-2018, 02:29 PM   #5
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Linux Mint 18.3
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Old 11-11-2018, 02:33 PM   #6
Lukas Berger
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Ok, thanks!

We figured this out (it's a Linux specific issue) and we'll have a fix out for it soon, most likely tomorrow.
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Old 11-11-2018, 02:37 PM   #7
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You know, you guys spoil us when we go to other gaming forums and expect the same level of diligence and concern. I mean that literally; I recently got into a bit of mild trouble by asking another gaming company why they didn't pay attention to their community as much as they should. To my chagrin, they did pay attention to my complaint!
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Old 11-11-2018, 02:45 PM   #8
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Great - thanks for the update!
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Old 11-11-2018, 02:48 PM   #9
Lukas Berger
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Actually we've uploaded a fix for this now.

So Steam should auto-download it for you, but you can force the download if not.

Let us know if it works, please Thanks!
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Old 11-11-2018, 02:53 PM   #10
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Wow - thanks!

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Old 11-11-2018, 02:56 PM   #11
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That fixed it. Thanks so much for the quick turnaround!
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