Advice Please Guys

wildhawke11 · 01-24-2004, 04:21 AM

need to re-format my computer, what should I do about my licenses?
If you have mobile licenses (see the question about moving licenses), you should unlicense before you format the drive. Then when you are finished and have re-installed the eLicensed software, re-license. If your license is not mobile, you should contact us or the publisher with your intent to re-format.

I have read the above and it all seems easy enough, a couple of questions please
1 Do i have to be on line when i un-license the game from the control panel.
2 After downloading the game again after i have put windows XP on. Do i again have to be on line to make my licence valid again.

Sorry to ask such simple questions but this license business is all new to me.
Thanks Gentlemen
Danny

couriers · 01-24-2004, 10:43 AM

Danny,

I haven't looked for the specifics because I am running out the door for work but I did want to let you know that there is a way to un-license and re-license the game while off line. If you search through Viatech’s support section you should find the info that you need on how to do all that. Otherwise, the simple answer is Yes to both of your questions. Essentially, they will need to know what you are doing with the license so that they can make the appropriate changes in their available license database.

At least that is how I understand it all to work.

wildhawke11 · 01-24-2004, 03:17 PM

Couriers.
Thanks for the info. i read again the support, as you suggested and it seems pretty clear to me today.
When i did my other post i was very tired and it was i think about 6 am and i had had no sleep.
Thanks again my friend.

couriers · 01-24-2004, 03:37 PM

My pleasure. I'm glad that it worked out for you.

Cap · 01-24-2004, 04:06 PM

Probably had a glass of his single malt breakfast tonic too....

Cap

01-24-2004, 04:21 AM	#1 (permalink)
wildhawke11 All Star Starter Join Date: Jun 2002 Location: united kingdom Posts: 1,834	Advice Please Guys need to re-format my computer, what should I do about my licenses? If you have mobile licenses (see the question about moving licenses), you should unlicense before you format the drive. Then when you are finished and have re-installed the eLicensed software, re-license. If your license is not mobile, you should contact us or the publisher with your intent to re-format. I have read the above and it all seems easy enough, a couple of questions please 1 Do i have to be on line when i un-license the game from the control panel. 2 After downloading the game again after i have put windows XP on. Do i again have to be on line to make my licence valid again. Sorry to ask such simple questions but this license business is all new to me. Thanks Gentlemen Danny

01-24-2004, 04:06 PM	#5 (permalink)
Cap Hall Of Famer Join Date: Aug 2002 Location: Large Province in God's Country Posts: 4,004	Probably had a glass of his single malt breakfast tonic too.... Cap __________________ "...There were Giants in Those Days.."

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01-24-2004, 10:43 AM	#2 (permalink)
couriers All Star Reserve Join Date: Dec 2002 Location: Fort Lauderdale Fla Posts: 932	Danny, I haven't looked for the specifics because I am running out the door for work but I did want to let you know that there is a way to un-license and re-license the game while off line. If you search through Viatech’s support section you should find the info that you need on how to do all that. Otherwise, the simple answer is Yes to both of your questions. Essentially, they will need to know what you are doing with the license so that they can make the appropriate changes in their available license database. At least that is how I understand it all to work.

01-24-2004, 03:17 PM	#3 (permalink)
wildhawke11 All Star Starter Join Date: Jun 2002 Location: united kingdom Posts: 1,834	Couriers. Thanks for the info. i read again the support, as you suggested and it seems pretty clear to me today. When i did my other post i was very tired and it was i think about 6 am and i had had no sleep. Thanks again my friend.

01-24-2004, 03:37 PM	#4 (permalink)
couriers All Star Reserve Join Date: Dec 2002 Location: Fort Lauderdale Fla Posts: 932	My pleasure. I'm glad that it worked out for you.