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At OOTP Developments, we're always anxious to help you resolve any issues with our products. We get quite a few e-mails and forum messages, and although we work very hard, we also have a very small team. So, it's difficult for us to respond to each message in a timely fashion. Since our goal is to help resolve your issue as quickly as possible, we have compiled the most common problems and their solutions on our web site. This page explains the best way to get help for any OOTP Developments product. Purchasing or Licensing ProblemsAlmost all purchasing and licensing issues can be answered in our Purchasing and Licensing FAQ. If you can't find the answer to your issue, you can always try to contact someone about a purchasing or licensing problem. Discount Offers, Release Dates, and Questions Regarding NewsWe communicate with our customers through our message board and through newsletters. If you wish to be informed about release dates, discount/preorder offers, etc., please sign up for our newsletter, or just come visit our message boards! Game-Related ProblemsIf you have a problem that isn't related to a purchase or a licensing issue, each of our products has a dedicated FAQ site on our web page. Come visit and see if your question has already been answered:
Looking for a certain download?All of our files can be downloaded from http://www.ootpdevfiles.com/. What if my problem isn't answered here?If the links above didn't help you resolve your issue, then please log a support request through our Technical Support forums. Please don't forget to tell us which game, version number, and operating system you use. Never post your Order ID or Serial Number on the forum! We will strive to respond to your thread as quickly as possible. Thanks very much! The OOTP Developments Team |





Support Central 

