At OOTP Developments, we're always anxious to help you
resolve any issues with our products!
Please have a look at our online manual. It's comprehensive and has a full-text search feature!
We do get quite a few e-mails and forum messages, so we have created a detailed Knowledge Base that answers all of the most common questions we receive about purchasing, licensing, or playing OOTP Developments' games. Please try the Knowledge Base first!
We also communicate with our customers through our message board. If you wish to be informed, visit our message boards frequently.
It's also the place where you can discuss features, get tipps & tricks, find mods and join online leagues!
And often it's the better place for support requests. Questions like "why are there so many trades in my league?" or "why did I get fired?" should not be discussed in a support ticket,
but on the forums.
Note: NEVER post your Serial Number/Order ID on our message boards or in public! However, it is safe to post this information in a support ticket if so requested by one of our support staff.
If you can't find the answer to your question in the online documentation, or on the forums, or in the knowledge base, please submit a support ticket through our automated support center! We will get back to you as soon as possible! Please don't forget to tell us which game, version number, and operating system you use.
We communicate with our customers through newsletters. If you wish to be informed about release dates, discount/preorder offers, and other company news, please sign up for our newsletter. We will never give your email address to others and we will not send SPAM.
Thanks very much!
The OOTP Developments Team